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About Our Lab Services

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About Our Lab Services

The Pathology Laboratories at WakeMed were formed in 1961 to provide high quality anatomic and testing services to Raleigh and the surrounding areas.  One of the most advanced laboratories in the United States, the WakeMed Pathology Laboratory physicians and technicians offer the highest quality testing standards. WakeMed’s main laboratory is located on the Raleigh Campus, where blood samples and specimens are both collected and analyzed 24/7. A pathologist from Raleigh Pathology Laboratory Associates is on call 24 hours a day for consultations and reporting.

The Pathology Laboratories consist of:

  • Centralized laboratories at WakeMed's Raleigh Campus and at WakeMed Cary Hospital
  • Specialized Testing laboratories at the WakeMed Raleigh Campus
  • Satellite Service Laboratories at WakeMed North, Apex Healthplex, Brier Creek Healthplex and Garner Healthplex
  • Patient Collection Service Laboratories at WakeMed Raleigh Medical Park, WakeMed North, Apex Healthplex, Brier Creek Healthplex and Garner Healthplex
  • A Laboratory Information System

Our laboratories offer comprehensive testing and consulting services in:

  • Anatomic Pathology (Cytology & Histology)
  • Core Laboratories (Chemistry, Hematology, Special Chemistry)
  • Special Testing Laboratories ( Microbiology, Serology, Mycology, Urinalysis, Transfusion Services, Point of Care Testing)

Resources for Patients & Providers

Outpatient Lab Hours & Locations

 Location  Outpatient Service Hours

WakeMed Apex Healthplex
120 Healthplex Way, Apex, NC 27502

8 am to 4:30 pm, Monday through Friday
No Weekend Hours

WakeMed Brier Creek Healthplex         
8001 T.W. Alexander Road, Raleigh, NC 27617

8 am to 5:30 pm, Monday through Friday
No Weekend Hours
 WakeMed Cary Hospital
1900 Kildaire Farm Road, Cary, NC 27518
6 am to 6 pm, Monday through Friday
*Limited weekend hours: 9 am to 1 pm on Saturday and Sunday; also open on holidays
WakeMed Garner Healthplex
400 US Hwy 70 E, Garner, NC 27529

8 am to 4:30 pm, Monday through Friday
No Weekend Hours

 WakeMed North Family Health & Women's Hospital
10000 Falls of Neuse Road, Raleigh, NC 27614
8 am to 4:30 pm, Monday through Friday
No Weekend Hours

WakeMed Raleigh Medical Park         
23 Sunnybrook  Road, Raleigh, NC 27610

7 am to 5 pm, Monday through Friday
No Weekend Hours

WakeMed Raleigh Campus
3000 New Bern Avenue, Raleigh, NC 27610

*This location no longer offers outpatient services.

Instructions for Home Health Agencies: If you need to make a delivery outside of normal business hours, please directly contact the lab where you will be making your delivery.

The WakeMed Pathology Laboratories are dedicated to ensure high quality and accurate testing.  The WakeMed Raleigh Campus, WakeMed Cary Hospital, WakeMed North, WakeMed Apex Healthplex, WakeMed Brier Creek Healthplex and WakeMed Garner Healthplex laboratories are accredited by the College of American Pathologists (CAP) with distinction. 

The Pathology Laboratories at WakeMed comply with all federal, state and local regulations. These regulations include CLIA 1988 and all Centers for Medicare & Medicaid Services (CMS) regulations.  

The WakeMed Pathology Laboratories are licensed and accredited by the following agencies:

  • American Association of Blood Banks  (AABB)
  • The College of American Pathologists (CAP)
    • WakeMed Raleigh Campus
    • WakeMed Cary Hospital
    • WakeMed North
    • WakeMed Apex Healthplex
    • WakeMed Brier Creek Healthplex
    • WakeMed Garner Healthplex
  • Food and Drug Administration (Transfusion Services)
  • Health Care Financing Administration (CLIA)
  • The Joint Commission on the Accreditation of Health Care Facilities (JCAHO) in September 2003

Outpatient Results
Our process of result reporting has been implemented with regard to patient privacy.  We ask physicians ordering laboratory testing to provide a dedicated and working ‘fax’ (facsimile machine) number - a phone number that does not have a recording or person who may answer when dialed electronically by our fax server.  This number should be indicated on the physician order form that the patient brings with them to WakeMed. The facsimile machine where the test results will print should be located in a private area and not in view of non-qualified recipients.

We make every effort to fax results when requested. In cases where you may not have received your fax, please contact us by calling Pathology Information at 919-350-8242.
Laboratory staff is not allowed to give results to patients. Outpatients may obtain their results from the ordering physician. Results from inpatient stays may be obtained from the Medical Records department at WakeMed.

Clinical Laboratory Results
Clinical laboratory results are available for ordering physicians by calling WakeMed Pathology Information at (919) 350-8242.  Results are available 24 hours a day, seven days a week for tests performed at any WakeMed location.  All critical results will be called to the physician immediately upon completion of the test.

Anatomic Pathology Results
Results for Anatomic Pathology specimens are sent to the ordering physician. Anatomic Pathology may be contacted between 8 am and 5 pm Monday through Friday at 919-350-8260.

HIPAA Policy
WakeMed acts in accordance with the Health and Human Services HIPAA (Health Insurance Portability and Accountability Act) regulations in regard to patient health information privacy.

Ordering physicians are reminded that they are responsible for maintaining signed HIPAA disclosure forms for patients whose results are requested to be released to parties who are not the ordering physician. 

The WakeMed Pathology Laboratories offer the highest quality, automated laboratory experience for physicians and their patients, with the most rapid turnaround time available for all clinical and anatomic specimens.

With pathology services available 24 hours a day, 7 days a week, our team can assist both patients and physicians around the clock. We have couriers available Monday through Friday from 7 am to 7 pm to transport specimens without delay from sites throughout the community back to our labs.

On the technical side, we can provide and support electronic solutions for ordering diagnostic tests and receiving results, or interface with your practice management system and/or electronic medical record.

Our friendly staff strives to offer physicians premier customer service, and welcomes the opportunity to answer questions about our wide range of pathology services. To reach a Pathology Outreach professional, please call 919-350-7821.

Pathology Information Center

Physicians have 24/7 access to all lab results, regardless of WakeMed location. In addition, the pathologist-on-call is available to discuss any pathology related issue for both inpatients and outpatients. This dedicated phone line allows us to provide the highest level of service to our physician partners.

The following tests require prior scheduling:

Test  Locations
Glucose Tolerance Test Any Outpatient Location
Blood Transfusion WakeMed Cary Hospital only        
Therapeutic Phlebotomy               WakeMed Cary Hospital only