myChart login

Volunteering at WakeMed

Decrease (-) Restore Default Increase (+)

Annual Report


FY12 President’s Report

Download a Printable File (pdf)

Volunteer Hours
During fiscal year 2012, The Volunteers at WakeMed Raleigh Campus have contributed significant time and talent to support patients, families and staff at WakeMed. Accomplishments have included:

Total Volunteer Hours contributed:      82,562
     Adult Programs                                   46,546.50
     Junior Volunteers                               6,951.75
     Community/Kidworks                        2,903.25
     Sewing Individuals/groups               26,160.50

Individuals participating in programs:                932
College students participating in programs:    173
FTE equivalent (average per mo):                       40
Placement Areas                                                    118

Volunteers have been recruited this year through word of mouth, speaking engagements, the News & Observer, weekly newspaper volunteer advertisements sections, VolunteerMatch and online services. Over 479 new volunteers have been interviewed and placed this fiscal year. Fundraising Activities

  • Vendor Sales: three Uniform, two Portrait, two $5 Masquerade Jewelry, one Electronic, and one Linen sales netted: $42,902.21
  • Infant Photo Contract: The Volunteers received $9,875.67 in commissions.
  • Tea for the Soul: A donation of $1,350 was received for Tea for the Soul. Thank you Reverend Lil Galphin, Spiritual care Services, for your contribution that supports the WakeMed staff.
  • Wound Care Facility: $154 was donated for purchase of cd's/movies for patients while they are in treatment in the hyperbaric chamber.
  • Spanish Magazine Subscriptions: $850 was donated for subscriptions for Spanish magazines to be shared with patients. The magazines are distributed by volunteers through the Friendly Face Cart service.
  • Huggables/Hats/Quilts: In FY 2012, hundreds of huggables, lap robes, stuffed animals, shawls, pillows, bed bags, toys, dolls, adult bibs, hats, preemie booties, preemie caps, baby gowns, bereavement blankets and more were made by community-based sewing volunteers – groups and individuals. These gifts are distributed via the Friendly Face Cart and by staff to patients – and the patients are extraordinarily grateful.
  • Healthy Lifestyles: Cardiac Rehab Scholarships: $2,742 in scholarships funds has been awarded to cardiac patients. These individuals have been identified by Health Works staff as qualifying for financial support and who otherwise would not be able to complete a key part of the recovery from a cardiac episode. The classes include education about nutrition and exercise, participating in exercise classes and more
  • Tea for the Soul: The Volunteers provided $2.480.15 for Spiritual Care Services to offer refreshments in quiet, calming locations for all caregivers to take a break.
  • WakeMed Zebulon Skilled Care Nursing Facility: A $55 donation was made to support patient who need clothing and shoes for exercise programs.
  • Toiletries: This program provided $1,900 to purchase toiletries for emergency and immediate needs patients. These basics include deodorant, toothbrushes, tooth paste, combs and shaving crème.
  • Baby Packet Supplies: $2,200 was allocated for onesies, diapers, bottles, blankets, etc. so that the Case Managers on 4B can give immediate needs new moms some newborn gifts/supplies at discharge.
  • Special Infant Care Clinic: $1,200 allocated for infant car seats, supplies, transportation vouchers and medication for infants and their families when no other monetary resource is available.
  • Child Life/Surgical Services: $850 was provided to reduce stress and anxiety of the outpatient preoperative Pediatric patient and their families through preparation, distraction, coping and play.
  • Children’s Emergency Department - Music/Pain Therapy: $400 was donated to purchase iPods and music for distraction from pain and anxiety in the children’s emergency department.

Health Career Pathfinders
The Volunteers at WakeMed Raleigh Campus sponsors a career exploration group that is open to individuals 14 – 20 years old. 20+ of our future healthcare providers enjoyed speakers from and tours of WakeMed.

Bloodmobiles The Volunteers at WakeMed Raleigh Campus sponsored blood drives in March 2011 as well as blood drives at our area YMCAs. A total of over 147 productive pints were collected.

Notes of Additional Interest

  • In May, the fifth Annual Hospitality Pets Social was held at Millbrook Exchange Park to honor our four legged volunteers and their masters/mistresses. There are 20 active teams.
  • Οver 173 area college students participated in our programs.

  • NICU/Recliner/Rocker: Donations totaling $2,801.00 were received from The Olde Raleigh Garden Club and Community in memory of Jan Harder, from Jamie Benthuysen in memory of her sister Jan Harder, and from Bank of America Community Grants via Cary Volunteer Sue Re Corr’s support.

Campus Special Projects & Donations

  • WakeMed Foundation: The Volunteers made a $5,000 Society of 1961 membership donation.
  • WakeMed Foundation: The Volunteers made the fourth $10,000 contribution to the Just For Kids Kampaign of a five-year $50,000 pledge. This pledge supports the operations of the Ronald McDonald Family Room that is currently open and operational in the Children’s Hospital.
  • Melissa Brown Memorial Nursing Education Loan Fund: This year-round program provides educational monetary support to individuals who have been accepted into a North Carolina nursing school. Funds are raised via the Brown family annual letter, donations via Heartbeat and general donations. The Melissa Brown Memorial Educational Loan Fund committee awarded $11,886.42 in loans this year. The Committee has forgiven $20,535.53 in loans.
  • Respite Rooms: The Volunteers donated $1,000 to support Respite Rooms for staff in the Adult ED and other departments at WakeMed Raleigh Campus to help employees take a moment to relax and handle the stressors in their day-to-day environment. The result will support patient safety.
  • 4C/Mother Baby Car Seats: $1,200 was allocated for purchase of car seats for low birth weight infants.
  • Reach Out and Read (ROR): $4,000 was donated for the purchase of new books to be distributed to well-visit patients ages 6 months to 5 years who are seen in the WakeMed Physician Practices (formerly WakeMed Faculty Physicians) Pediatric Clinic. This national literacy program has been the recipient of grants from National ROR based upon community support and distribution of books.
  • Sewing Materials: $3000 was designated for the purchase of sewing supplies to support the groups and individuals who donate handmade items to WakeMed patients.
  • Spinal Cord Injury Program: The Volunteers provided $1,980.32 to improve care delivery and clinical outcomes of patients admitted with new onset, traumatic spinal cord injury. The goals are to increase self-care independence and prevent complications.
  • NICU/Recliner/Rocker: Through donations ($2,737.50) described above, 2 recliners have been purchased for use by mothers of babies in the Neonatal Intensive Care Unit.
  • Congestive Heart Failure (CHF) Scales: The Volunteers provided $923.67 for 30 sets of scales given to low-income heart failure patients that provide a way to identify increased signs of increased fluid retention, a sign of heart failure, for better management of CHF on an outpatient basis and to reduce hospital readmission for CHF.
  • Parents Time Together: The Volunteers donated $2,000 in funds to provide time, place and meals for parents of infants in the Neonatal Intensive Care Unit. Parents Time Together allows time to support each other by sharing common experience and a time for educational events.
  • Child Life/Pediatrics: $2,500 was allocated to support the pediatric patients and their families in coping with being in the hospital by providing items that distract and comfort patients.
  • Children’s Emergency Department - Child Life: $1,500 was donated for stress reducers and greater “whole care” in a developmentally appropriate environment for children to receive healthcare.

I thank you for giving me the opportunity to serve as President of the Volunteer Board this year. It has been truly exciting to work with such a vital group of volunteers. Your dedication and enthusiasm is behind every single accomplishment listed in this report.

I feel privileged to have worked with such a fine group as the members of the Volunteer Board and appreciate their cooperation and generous spirit which has enabled us to accomplish so much.

I would like to especially thank the Volunteer Services staff for their help and support this year, as well as their service to all the volunteers. We are truly blessed with Susan Hester, the Director of Community Services; Marie Johnson, Manager, Volunteer/Community Services; Christian Melvin, Volunteer Services Specialist; and Sandreal Parker, Volunteer Services Representative.

Respectfully submitted,
Timothy Lee, President
The Volunteers at WakeMed
Raleigh Campus