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Commitment to Quality

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Awards & Accolades

WakeMed has been an innovator delivering healthcare for more than fifty years.  We are frequently recognized for our commitment to quality and safety, exceptional advanced care and leading outcomes. It is the exceptional physicians, nurses, and staff who have achieved the following awards and recognitions all in the name of patient safety and quality care.

Corporate   |   Heart & Vascular   |   Imaging   |   Rehabilitation   |   Surgery   |   Women's & Children's


Hospital Accreditation: Joint Commission

WakeMed is proud to be Joint Commission accredited healthcare provider. The Joint Commission is a healthcare accrediting agency with strict rules and regulations participating organizations must follow to ensure they are providing the best healthcare in safe facilities following best practices. Joint Commission standards dictate security requirements, size of doorways, surgical process and procedures, physician documentation and much, much more.  Comprehensive surveys are conducted every three years. Raleigh Campus, Cary Hospital, WakeMed North, Apex Healthplex, Brier Creek Healthplex, Garner Healthplex and all WakeMed outpatient facilities are all Joint Commission accredited.

JC - Gold Seal

WakeMed Receives Magnet Designation

WakeMed has officially earned the American Nurses Credentialing Center’s Magnet designation. This system-wide designation recognizes our ongoing dedication and innovative efforts to improve outcomes for our patients and services for all who enter our doors.


Magnet Recognition





WakeMed Receives 9 PRC Awards  

Each year, Professional Research Consultants (PRC) recognizes health care organizations that have gone above and beyond to achieve excellence in their field with the PRC Excellence in Healthcare Awards. This year, WakeMed received nine five-star awards, which recognize service lines in the top 10 percent (at or above 90th percentile) of the PRC national client database. Congratulations to our Five Star Award winners:

  • WakeMed Physician Practices – Parkway Primary Care
  • WakeMed Physician Practices – Raleigh Cardiology – Cary*
  • WakeMed Physician Practices – Raleigh Cardiology – Clayton*
  • Apex Healthplex – Emergency Department
  • Brier Creek Healthplex – Emergency Department
  • Cary Hospital – Outpatient Laboratory Services
  • Cary Hospital – Outpatient MR Imaging
  • Cary Hospital – Outpatient Radiology Imaging
  • Cary Hospital – Day Surgery , Outpatient Lab, Outpatient Imaging

*Now operating at WakeMed Heart & Vascular Physicians

2015-prc Award Winner

PRC 2015 group

ASTD BEST Award for Employee Learning & Development 

WakeMed was among 30 international organizations to receive the 2015 BEST Award from the Association for Talent Development (ASTD). This award is the training industry's most prestigious and coveted honor. It recognizes organizations that demonstrate enterprise-wide success through employee learning and development. At WakeMed, Organizational Development, Nursing Education and the Center for Innovative Learning (our medical simulation lab) offer ongoing opportunities to employees for skill and knowledge-base advancement. This is the fifth time that WakeMed has received the BEST award.



Gold Star Award from Prevention Partners

WakeMed was recognized by N.C. Prevention Partners for achieving the highest standard of tobacco-free excellence by creating a tobacco-free workplace and providing high-quality tobacco cessation programs for employees. To receive this recognition, WakeMed has a tobacco-free worksite policy, refers its employees to effective quit programs and counseling, provides comprehensive cessation benefits (nicotine replacement therapy and prescription medications) and offers incentives to encourage employees to quit tobacco. These are among several evidence-based components recommended by Prevention Partners for comprehensive quit-tobacco systems at worksites.

Gold Star Certificate

U.S. News & World Report: Hospital Ranking & High Performing Ratings 

The annual U.S. News & World Report Best Hospitals rankings, now in their 26th year, recognize hospitals that excel in treating the most challenging patients. WakeMed is ranked #6 in the Raleigh-Durham metro area and #16 in North Carolina.

Recognitions by Specialty
In 2015, WakeMed Raleigh Campus was rated "High Performing in Heart Bypass Surgery and Heart Failure" by U.S. News & World Report, and WakeMed Cary Hospital was rated "High Performing for Heart Failure." Of the 4,665 hospitals that were rated in the initial release of Best Hospital for Common Care, only 16 percent achieved a "High Performing" rating in any of the five procedures and conditions that were evaluated.


us news

Patient-Centered Medical Home

All WakeMed Physician Practices Primary Care practices have achieved the Patient-Center Medical Home Designation from the National Committee for Quality Assurance.

A Medical Home serves as the starting point for patient's medical care and encompasses an enhanced approach to providing:

  • A higher level of patient care and quality
  • Greater access to care with the availability of more same-day appointments
  • A coordinated team approach to meeting all of your health care needs
  • The implementation of new technology like electronic health records
Patient Centered Med Home seal

Leapfrog Group Hospital Safety Scores

The new hospital safety scores were recently released by Leapfrog Group.  WakeMed Raleigh Campus received a B and WakeMed Cary Hospital received an A. The Leapfrog Group is an independent national nonprofit organization that works to initiate improvements in the safety, quality and affordability of health care.

WakeMed's participation in this survey positively impacts the system's scores at both hospitals. The scores also reflect quality and safety efforts WakeMed has implemented, including the nursing program's robust leadership, integrated patient safety and risk management programs, ventilator-associated pneumonia (VAP) prevention, hand hygiene efforts and the establishment of the eICU, among others.

leap frog group

VHA Top Performance Awards

WakeMed was recognized for excellence in clinical quality and supply chain performance by VHA Inc., a national network of not-for-profit health systems. This year, WakeMed received recognition in three areas:

  • Supply Chain Performance Improvement in the Joint Implant category
  • Commitment Recognition in the supply network category as part of our participation in the Central Atlantic Health Network (CAHN)
  • Cary Hospital received an outstanding achievement award for reducing preventable heart failure readmissions



    Heart & Vascular    

Cigna Center of Excellence

Each year, Cigna health insurance evaluates the patient outcomes and cost efficiency of every hospital in their network. Hospitals that earn at least five stars (with at least two stars for patient outcomes and two stars for efficiency) receive the Cigna Center of Excellence designation for that surgical procedure or medical condition.  For 2015, WakeMed received Center of Excellence designation for:

Cary Hospital

  •  General Cardiac Medical

Blue Distinction Center+ for Cardiac Care

WakeMed was named a Blue Distinction Center+ for Cardiac Care by Blue Cross and Blue Shield of North Carolina. WakeMed met and exceeded nationally established quality-focused criteria that emphasize patient safety and outcomes, and also met cost measures that address affordable healthcare. Examples include preventing hospital-acquired infection, and lower rates of complications and death after cardiac surgery and non-surgical cardiac procedures (i.e. cardiac stent placement). Research shows that Blue Distinction Centers+ demonstrate better quality and improved patient outcomes with lower rates of complications after certain cardiac procedures and lower rates of healthcare-associated infections, compared with peers. They are also 20 percent more cost-efficient for those same procedures.

Blue Distinction Cardiac

Cardiovascular Specialists Certification

All Raleigh Campus cath lab staff are required to have Registered Cardiovascular Invasive Specialists certification. This Certification is a formal recognition of specialized knowledge, skill and training that enables us to promote quality outcomes for our patients.

Chest Pain Centers Certified

WakeMed Raleigh Campus and Cary Hospital are Chest Pain Centers certified by the Society of Cardiovascular Patient Care.

Being a designated Chest Pain Center, reinforces that the processes and procedures used by our team of highly skilled and dedicated professionals ensure rapid diagnosis and fast appropriate care, offering our patients the best care and chance to avoid or minimize the damage from a heart attack

chest pain center - PCI chest pain center

WakeMed Receives American College of Cardiology Performance Achievement Award for Cardiac Care

WakeMed Raleigh Campus and Cary Hospital each received the American College of Cardiology’s NCDR ACTION Registry–GWTG Platinum Performance Achievement Award for 2015. Only 319 hospitals nationwide received this honor. The award recognizes WakeMed Raleigh Campus' and Cary Hospital's commitment to and success in implementing a higher standard of care for heart attack patients and signifies that we have reached an aggressive goal of treating these patients to standard levels of care as outlined by the American College of Cardiology/American Heart Association clinical guidelines and recommendations.

Heart Failure Accreditation

WakeMed Raleigh Campus and Cary Hospital are accredited in Heart Failure care by the Society of Cardiovascular Patient Care (SCPC). To receive Heart Failure Accreditation, both hospitals engage in a rigorous re-evaluation and refinement of their cardiac care processes every four years in order to integrate the healthcare industry’s successful practices and newest paradigms into their processes for the care of heart failure patients. Recognizing that heart failure is a leading cause of mortality in the United States, we know that our Heart Failure Accreditation demonstrates our commitment to effectively managing the increasing numbers of heart failure patients presenting to emergency departments. In being Heart Failure Accredited, both of our hospitals have enhanced the quality of care for heart failure patients and demonstrated a commitment to higher standards.

Heart Failure Accreditation

Heart Failure Gold Quality

WakeMed is proud to have achieved top honors from the American Heart Association for success in implementing a higher standard of care for heart failure patients. WakeMed Raleigh Campus received the 2015 Get With the Guidelines Heart Failure Gold-Plus Quality Achievement Award, while WakeMed Cary Hospital received the 2015 Get With the Guidelines Heart Failure Gold-Plus Quality Achievement Award and the Target: Heart Failure Honor Roll recognition.

These awards were given to WakeMed for implementing specific quality improvement measures outlined by the American Heart Association/American College of Cardiology Foundation's secondary prevention guidelines for patients with heart failure.

American Heart Guidlines

Mission: Lifeline Quality Achievement Award

WakeMed Raleigh Campus has been honored with the American Heart Association’s Mission: Lifeline® Receiving Center- SILVER Plus Level Recognition Award. To receive this distinction, Raleigh Campus consistently followed American Heart Association’s treatment guidelines for four consecutive quarters, meeting performance standards and measures to ensure STEMI, or heart attack, patients get the right care they need, as quickly as possible. Mission: Lifeline focuses on improving the system of care for these patients and, at the same time, improving care for all heart attack patients.

Mission Lifeline

Joint Commission™ Gold Seal of Approval for Stroke Care

The WakeMed Stroke Program holds the Gold Seal of Approval for Stroke Care from The Joint Commission, "an independent, not-for-profit organization that accredits and certifies more than 20,000 health care organizations and programs in the United States.  Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards."

Both WakeMed Raleigh Campus and Cary Hospital are certified stroke centers.

JC - Gold Seal

Gold Plus & Target: Stroke Elite Honor Roll from American Heart/Stroke Associations

WakeMed Raleigh Campus and Cary Hospital received the American Heart Association/American Stroke Association’s Get With The Guidelines (GWTG) ®-Stroke Gold Plus Quality Achievement Award, Target: Stroke Honor Roll Elite. The award recognizes our commitment to and success in ensuring that stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence. To receive Gold Plus Quality Achievement, hospitals must achieve 85 percent or higher adherence to all GWTG-Stroke achievement indicators for two or more consecutive 12-month periods and have achieved 75 percent or higher compliance with five of eight GWTG-Stroke Quality measures. To earn Target: Stroke Honor Roll Elite, WakeMed met specific quality achievement measures for the diagnosis and treatment of stroke patients at a set level for a designated period, and met specific guidelines as a Primary Stroke Center.

Plus Icons - TS, Gold Plus - 4C

CARF Accreditation

WakeMed is also accredited by the Commission of Accreditation on Rehabilitation Facilities (CARF).  CARF accreditation focuses on quality and results.  The independent, non-profit organization is committed to "advancing the quality of services you use to meet your needs for the best possible outcomes. CARF provides accreditation services worldwide at the request of health and human service providers."

WakeMed programs that have earned CARF accreditation include:

  • Comprehensive Integrated Inpatient Rehab
  • Brain Injury Specialty Programs
  • Spinal Cord System of Care
  • Stroke Specialty Program

WakeMed Receives Top International Rating for Cardiothoracic Surgery

WakeMed is among the 12 to 15 percent of the 1,100 international hospitals involved in the Society of Thoracic Surgeons (STS) National Database™ to receive a “3-star” rating for quality of coronary artery bypass graft (CABG) surgery. A 3-star rating is the highest rating a hospital can achieve. Additionally, WakeMed exceeded the STS mean participant score in four of the five categories – overall rating, absence of mortality, absence of morbidity and medications for the January 1, 2014 – December 31, 2014 rating period. The STS developed a comprehensive rating system – the STS National Database™ -- in 1989.  Its focus was and still is quality improvement and patient safety among cardiothoracic surgeons. WakeMed joined the initiative in 2001. The STS National Database™ is now international and is considered the gold standard for clinical registries. 

STS National Data Base 

 Get With The Guidelines Resuscitation - Bronze

WakeMed Raleigh Campus was recognized for continued success using the American Heart Association and American Stroke Association Get With the Guidelines – Resuscitation program.  Hospitals recognized with this award have applied the most up-to-date evidence-based treatment guidelines to improve patient care and outcomes. 



ACR Diagnostic Imaging Center of Excellence

WakeMed was designated a Diagnostic Imaging Center of Excellence™ (DICOE) by the American College of Radiology (ACR). The DICOE program represents the pinnacle of medical imaging care and recognizes best-quality imaging practices and diagnostic care. This includes a comprehensive assessment of the entire medical imaging enterprise, including structure and outcomes. The DICOE designation recognizes excellence at multiple levels (professional staff, technology, policies/procedures, superior patient care). To receive this elite distinction, facilities must be accredited by the ACR in all modalities they provide, and in which the ACR offers an accreditation program.  


Breast Imaging Center of Excellence

The American College of Radiology has designated WakeMed Cary Hospital a Breast Imaging Center of Excellence, making it one of only three in Wake County.  To achieve this designation, Cary Hospital Imaging Services has demonstrated excellence in breast imaging by successfully achieving accreditation in Mammography, Stereotactic Breast Biopsy, Breast Ultrasound and Ultrasound-guided Breast Biopsy.



CARF Accreditation

CARF accreditation demonstrates WakeMed's substantial conformance to the standards established by CARF. In order to qualify, awarded programs undergo a rigorous peer review process that evaluates patient outcomes for long-term and lasting success. Each of the programs were examined by a team of surveyors during an onsite inspection. Awarded programs are of the highest quality, measurable and accountable. Learn more about the WakeMed-specific CARF Accredited programs.



Cigna Center of Excellence

Each year, Cigna health insurance evaluates the patient outcomes and cost efficiency of every hospital in their network. Hospitals that earn at least five stars (with at least two stars for patient outcomes and two stars for efficiency) receive the Cigna Center of Excellence designation for that surgical procedure or medical condition.  For 2015, WakeMed received Center of Excellence designation for:

Cary Hospital

  • Bariatric Surgery
  • Hip Replacement
  • Knee Replacement

Raleigh Campus

  • Hip Replacement
  • Knee Replacement 

Accredited Comprehensive Center for Bariatric Surgery by MBSAQIP

WakeMed Cary Hospital is accredited as a Comprehensive Center for bariatric surgery by the American College of Surgeons (ACS) Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), in partnership with the American Society for Metabolic and Bariatric Surgery (ASMBS). According to the MBSAQIP,this accreditation formally acknowledges WakeMed Cary Hospital for its commitment to providing and supporting quality improvement and patient safety efforts for metabolic and bariatric surgery patients. WakeMed Cary Hospital has also demonstrated that it meets the needs of patients by providing multidisciplinary, high-quality, patient-centered care.Learn more about the bariatric surgery program at WakeMed Cary Hospital.

Blue Distinction Center for Bariatric Surgery, WakeMed Cary Hospital

Blue Cross and Blue Shield of North Carolina (BCBSNC) recognized WakeMed Cary Hospital as one of the first health care facilities in the nation to receive a Blue Distinction Center+ designation in the area of bariatric surgery by the Blue Distinction® Centers for Specialty Care program. Blue Distinction Centers are nationally designated health care facilities shown to deliver quality specialty care based on objective measures for patient safety and better health outcomes. To earn this recognition, a health care facility must show success in meeting patient safety and bariatric-specific quality measures must have earned national accreditations at the facility and bariatric care-specific levels; and show better cost efficiency versus peers. Visit

    Women's & Children's    

Blue Distinction Center for Maternity Services

WakeMed has been designated as a Blue Distinction Center by Blue Cross & Blue Shield of North Carolina for Maternity Services. To earn this designation, WakeMed had to meet and exceed national established quality-focused criteria for each speciality area.

Cigna Center of Excellence

Each year, Cigna health insurance evaluates the patient outcomes and cost efficiency of every hospital in their network. Hospitals that earn at least five stars (with at least two stars for patient outcomes and two stars for efficiency) receive the Cigna Center of Excellence designation for that surgical procedure or medical condition.  For 2015, WakeMed received Center of Excellence designation for:

Raleigh Campus

  • Cesarean Section Delivery
  • Vaginal Delivery

Cary Hospital

  • Cesarean Section Delivery

Breastfeeding-Friendly Designation

The North Carolina Division of Public Health awarded WakeMed Cary Hospital with three stars from the North Carolina Maternity Center Breastfeeding-Friendly Designation Review Committee.  The NC maternity Center Breastfeeding-Friendly Designation initiative was developed to recognize those maternity centers that have taken steps to promote, protect, and support breastfeeding in their organization.

Lactation Support Care Award

WakeMed Women's Pavilion & Birthplace (Raleigh & Cary) have been awarded the International Board of Lactation Consultant Examiners (IBLCE) Care Award.

The IBCLC Care Award recognizes hospitals, birthing facilities, and birthing services that have International Board Certified Lactation Consultants (IBCLCs) and have a dedicated lactation support program available at least five days a week. Learn more in this video.

women's award icon

NICU Developmentally Supportive Care

WakeMed Health & Hospitals' Neonatal Intensive Care Unit (NICU) is one of only four in the world to earn certification from the NIDCAP (Newborn Individual Developmental Care and Assessment Program) Federation International.  The NIDCAP Nursery Certification acknowledges nurseries that have integrated developmentally supportive and family-centered care into all aspects of care.  It recognizes WakeMed NICU as an international leader for providing developmentally supportive care for patients as young as 23 weeks gestational age, weighing as little as one pound, and their families. 

NICU logo

Children's Hospital Association

WakeMed Children's is proud to be a member of the Children's Hospital Association, an organization that advances child health through innovations in the quality, cost and delivery of care.

We are also proud to offer the only dedicated Children's Hospital in Wake County and the only Emergency Department in Wake County that is dedicated to kids. Not only that, all of our area emergency departments (in north Raleigh, Cary, Apex, Brier Creek and Garner) are backed by WakeMed Children's.

Childrens Hospital Association logo

Infant Safe Sleep Hospital Model of Excellence

The North Carolina Healthy Start Foundation awarded WakeMed with the Infant Safe Sleep Hospital Model of Excellence designation. This award acknowledges hospitals that are proven leaders in infant safe sleep policy, practice, and education.

WakeMed is one of only twelve hospitals statewide currently designated as an Infant Safe Sleep Hospital Model of Excellence.