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Commitment to Quality

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Awards & Accolades

WakeMed has been an innovator delivering healthcare for more than fifty years.  We are frequently recognized for our commitment to quality and safety, exceptional advanced care and leading outcomes. It is the exceptional physicians, nurses, and staff who have achieved the following awards and recognitions all in the name of patient safety and quality care.

Corporate   |   Imaging   |   Women's & Children's   |   Heart & Vascular   |   Rehabilitation

    Corporate    

ASTD BEST Award for Employee Learning & Development 

WakeMed was among 46 international organizations to receive the 2014 BEST Award from the Association for Talent Development (ASTD). This award is the training industry's most prestigious and coveted honor. It recognizes organizations that demonstrate enterprise-wide success through employee learning and development. At WakeMed, Organizational Development, Nursing Education and the Center for Innovative Learning (our medical simulation lab) offer ongoing opportunities to employees for skill and knowledge-base advancement. This is the fourth time that WakeMed has received the BEST award, making us one of only nine organizations to have won four or more times.

 

 


Family-Friendly 50 Company in North Carolina

WakeMed Health & Hospitals was named one of the top 50 family-friendly companies in North Carolina by Carolina Parenting Inc., the parent company of Carolina Parent magazine. WakeMed has proudly received this recognition for several years running for creating and fostering a family-friendly work culture. Organizations selected for this award show a commitment to family and a healthy work-life balance, supporting families and working parents. WakeMed offers family-oriented health benefits, paid maternity and paternity leave, child care benefits, tuition reimbursement, family support, work-life training and much more to help employees balance their work life with their life at home. We are proud to be part of the Carolina Parent Family Friendly 50.

family friendly-50


Gold Star Award from Prevention Partners

WakeMed was recognized by N.C. Prevention Partners for achieving the highest standard of tobacco-free excellence by creating a tobacco-free workplace and providing high-quality tobacco cessation programs for employees. To receive this recognition, WakeMed has a tobacco-free worksite policy, refers its employees to effective quit programs and counseling, provides comprehensive cessation benefits (nicotine replacement therapy and prescription medications) and offers incentives to encourage employees to quit tobacco. These are among several evidence-based components recommended by Prevention Partners for comprehensive quit-tobacco systems at worksites.

Gold Star Certificate


Hospital Accreditation: Joint Commission

WakeMed is proud to be Joint Commission accredited healthcare provider. The Joint Commission is a healthcare accrediting agency with strict rules and regulations participating organizations must follow to ensure they are providing the best healthcare in safe facilities following best practices. Joint Commission standards dictate security requirements, size of doorways, surgical process and procedures, physician documentation and much, much more.  Comprehensive surveys are conducted every three years. Raleigh Campus, Cary Hospital, WakeMed North, Apex Healthplex, Brier Creek Healthplex, Garner Healthplex and all WakeMed outpatient facilities are all Joint Commission accredited.

JC - Gold Seal

U.S. News & World Report: Hospital Ranking & High Performing for Heart Failure Rating (Cary Hospital) 

The annual U.S. News & World Report Best Hospitals rankings, now in their 25th year, recognize hospitals that excel in treating the most challenging patients. WakeMed is ranked #5 in the Raleigh-Durham metro area.

Recognitions by Specialty
In 2015, WakeMed Cary Hospital was rated "High Performing for Heart Failure" by U.S. News & World Report. Of the 4,665 hospitals that were rated in the initial release of Best Hospital for Common Care, only 16 percent achieved a "High Performing" rating in any of the five procedures and conditions that were evaluated.

 

us news

Patient-Centered Medical Home

All WakeMed Physician Practices Primary Care practices have achieved the Patient-Center Medical Home Designation from the National Committee for Quality Assurance.

A Medical Home serves as the starting point for patient's medical care and encompasses an enhanced approach to providing:

  • A higher level of patient care and quality
  • Greater access to care with the availability of more same-day appointments
  • A coordinated team approach to meeting all of your health care needs
  • The implementation of new technology like electronic health records
Patient Centered Med Home seal

Leapfrog Group Hospital Safety Scores

The new hospital safety scores were recently released by Leapfrog Group.  WakeMed Raleigh Campus received a C and WakeMed Cary Hospital received a C. The Leapfrog Group is an independent national nonprofit organization that works to initiate improvements in the safety, quality and affordability of health care.

WakeMed's participation in this survey positively impacts the system's scores at both hospitals. The scores also reflect quality and safety efforts WakeMed has implemented, including the nursing program's robust leadership, integrated patient safety and risk management programs, ventilator-associated pneumonia (VAP) prevention, hand hygiene efforts and the establishment of the eICU, among others.

leap frog group

VHA Top Performance Awards

WakeMed was recognized for excellence in clinical quality and supply chain performance by VHA Inc., a national network of not-for-profit health systems. This year, WakeMed received recognition in three areas:

  • Supply Chain Performance Improvement in the Joint Implant category
  • Commitment Recognition in the supply network category as part of our participation in the Central Atlantic Health Network (CAHN)
  • Cary Hospital received an outstanding achievement award for reducing preventable heart failure readmissions

 

 


TBJ Women in Business Awards 

WakeMed congratulates Dr. Teresa Amerson (WakeMed Physician Practices - Primary Care) and Beth Rudisill (director, WakeMed Rehab Hospital) on receiving the 2015 Women in Business Award from the Triangle Business Journal (TBJ)According to the TBJ, these awards "recognize Triangle women who have proven to be dynamic and outstanding leaders with established track records of significant accomplishments in business and/or community service." The judges, including local business leaders and TBJ team members, reviewed nearly 100 entries to choose the 2015 winners.

Dr. Teresa Amerson
Dr. Teresa Amerson
Beth Rudisill
Beth Rudisill

TBJ 40 Under 40 Leadership Award

WakeMed congratulates Dr. Bryon Boulton (WakeMed Physician Practices – Carolina Cardiovascular Surgical Associates), Dr. Islam Othman (WakeMed Physician Practices – Raleigh Cardiology) and Blair Reynolds (WakeMed Foundation) for being named to the Triangle Business Journal’s elite list of “40 Under 40” for 2015. According to the TBJ, the 40 Under 40 leadership awards recognize outstanding professionals under the age of 40 for their contributions to their organizations and to the community. Five judges from TBJ and the local business community reviewed nearly 300 nominations to select the 2015 winners.

Dr. Boulton
Dr. Bryon Boulton
Dr. Othman
Dr. Islam Othman
Blair Reynolds
Blair Reynolds

 

    Imaging    

ACR Diagnostic Imaging Center of Excellence

WakeMed was designated a Diagnostic Imaging Center of Excellence™ (DICOE) by the American College of Radiology (ACR). The DICOE program represents the pinnacle of medical imaging care and recognizes best-quality imaging practices and diagnostic care. This includes a comprehensive assessment of the entire medical imaging enterprise, including structure and outcomes. The DICOE designation recognizes excellence at multiple levels (professional staff, technology, policies/procedures, superior patient care). To receive this elite distinction, facilities must be accredited by the ACR in all modalities they provide, and in which the ACR offers an accreditation program.  

 


Bariatric Surgery Center of Excellence

WakeMed Cary Hospital has been designated as a Bariatric Surgery Center for Excellence® by the American Society for Metabolic and Bariatric Surgery. American Society for Metabolic and Bariatric Surgery Center of Excellence designation signifies WakeMed's ability to consistently deliver the safest, highest-quality care to bariatric surgery patients. Learn more about the bariatric surgery program at WakeMed Cary Hospital.


Blue Distinction Center for Bariatric Surgery, WakeMed Cary Hospital 

Blue Cross and Blue Shield of North Carolina (BCBSNC) recognized WakeMed Cary Hospital as one of the first health care facilities in the nation to receive a Blue Distinction® Center+ designation in the area of bariatric surgery by the Blue Distinction® Centers for Specialty Care program. Blue Distinction® Centers are nationally designated health care facilities shown to deliver quality specialty care based on objective measures for patient safety and better health outcomes. To earn this recognition, a health care facility must show success in meeting patient safety and bariatric-specific quality measures; must have earned national accreditations at the facility and bariatric care-specific levels; and show better cost efficiency versus peers. Visit www.bcbs.com/bluedistinction.


Breast Imaging Center of Excellence

The American College of Radiology has designated WakeMed Cary Hospital a Breast Imaging Center of Excellence, making it one of only three in Wake County.  To achieve this designation, Cary Hospital Imaging Services has demonstrated excellence in breast imaging by successfully achieving accreditation in Mammography, Stereotactic Breast Biopsy, Breast Ultrasound and Ultrasound-guided Breast Biopsy.

 

    Women's & Children's    

Breastfeeding-Friendly Designation

The North Carolina Division of Public Health awarded WakeMed Cary Hospital with three stars from the North Carolina Maternity Center Breastfeeding-Friendly Designation Review Committee.  The NC maternity Center Breastfeeding-Friendly Designation initiative was developed to recognize those maternity centers that have taken steps to promote, protect, and support breastfeeding in their organization.


Lactation Support Care Award

WakeMed Women's Pavilion & Birthplace (Raleigh & Cary) have been awarded the International Board of Lactation Consultant Examiners (IBLCE) Care Award.

The IBCLC Care Award recognizes hospitals, birthing facilities, and birthing services that have International Board Certified Lactation Consultants (IBCLCs) and have a dedicated lactation support program available at least five days a week. Learn more in this video.

women's award icon


NICU Developmentally Supportive Care

WakeMed Health & Hospitals' Neonatal Intensive Care Unit (NICU) is one of only four in the world to earn certification from the NIDCAP (Newborn Individual Developmental Care and Assessment Program) Federation International.  The NIDCAP Nursery Certification acknowledges nurseries that have integrated developmentally supportive and family-centered care into all aspects of care.  It recognizes WakeMed NICU as an international leader for providing developmentally supportive care for patients as young as 23 weeks gestational age, weighing as little as one pound, and their families. 

NICU logo

 

    Heart & Vascular    

Blue Distinction Center+ for Cardiac Care

WakeMed was named a Blue Distinction Center+ for Cardiac Care by Blue Cross and Blue Shield of North Carolina. WakeMed met and exceeded nationally established quality-focused criteria that emphasize patient safety and outcomes, and also met cost measures that address affordable healthcare. Examples include preventing hospital-acquired infection, and lower rates of complications and death after cardiac surgery and non-surgical cardiac procedures (i.e. cardiac stent placement). Research shows that Blue Distinction Centers+ demonstrate better quality and improved patient outcomes, with lower rates of complications after certain cardiac procedures and lower rates of healthcare-associated infections, compared with peers. They are also 20 percent more cost-efficient for those same procedures.

Blue Distinction Cardiac


Cardiovascular Specialists Certification

100 percent of Raleigh Campus cath lab staff are now Registered Cardiovascular Invasive Specialists. This Certification is a formal recognition of specialized knowledge, skill and training that enables us to promote quality outcomes for our patients.


Chest Pain Centers Certified

WakeMed Raleigh Campus and Cary Hospital are Chest Pain Centers certified by the Society of Cardiovascular Patient Care.

Being a designated Chest Pain Center, reinforces that the processes and procedures used by our team of highly skilled and dedicated professionals ensure rapid diagnosis and fast appropriate care, offering our patients the best care and chance to avoid or minimize the damage from a heart attack

chest pain center - logo


Gold Plus & Target: Stroke Elite Honor Roll from American Heart/Stroke Associations

WakeMed Raleigh Campus and Cary Hospital received the American Heart Association/American Stroke Association’s Get With The Guidelines (GWTG) ®-Stroke Gold Plus Quality Achievement Award, Target: Stroke Honor Roll Elite. The award recognizes our commitment to and success in ensuring that stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence. To receive Gold Plus Quality Achievement, hospitals must achieve 85 percent or higher adherence to all GWTG-Stroke achievement indicators for two or more consecutive 12-month periods and have achieved 75 percent or higher compliance with five of eight GWTG-Stroke Quality measures. To earn Target: Stroke Honor Roll Elite, WakeMed met specific quality achievement measures for the diagnosis and treatment of stroke patients at a set level for a designated period, and met specific guidelines as a Primary Stroke Center.

Plus Icons - TS, Gold Plus - 4C

NCDR ACTION Registry: Heart Attack Higher Standard of Care

Both WakeMed Raleigh Campus and WakeMed Cary Hospital have received the American College of Cardiology Foundation's NCDR ACTION Registry-GWTG Platinum Performance Achievement Award for 2014 - two of only 256 hospitals nationwide to do so. The award recognizes WakeMed's commitment and success in implementing a higher standard of care for heart attack patients and signifies that WakeMed has reached an aggressive goal of treating these patients to standard levels of care as outlined by the American College of Cardiology/American Heart Association clinical guidelines and recommendations.

ARG Recog Seal 2014 Platinum

Heart Failure Accreditation

WakeMed Raleigh Campus and Cary Hospital are accredited in Heart Failure care by the Society of Cardiovascular Patient Care (SCPC). To receive Heart Failure Accreditation, both hospitals engage in a rigorous re-evaluation and refinement of their cardiac care processes every four years in order to integrate the healthcare industry’s successful practices and newest paradigms into their processes for the care of heart failure patients. Recognizing that heart failure is a leading cause of mortality in the United States, we know that our Heart Failure Accreditation demonstrates our commitment to effectively managing the increasing numbers of heart failure patients presenting to emergency departments. In being Heart Failure Accredited, both of our hospitals have enhanced the quality of care for heart failure patients and demonstrated a commitment to higher standards.

Heart Failure Accreditation


Heart Failure Gold Quality

WakeMed is proud to have achieved top honors from the American Heart Association/American Stroke Association for success in implementing a higher standard of care for heart failure patients. WakeMed Raleigh Campus received the 2015 Get With the Guidelines Heart Failure Gold-Plus Quality Achievement Award, while WakeMed Cary Hospital received the 2015 Get With the Guidelines Heart Failure Gold-Plus Quality Achievement Award and the Target: Heart Failure Honor Roll recognition.

These awards were given to WakeMed for implementing specific quality improvement measures outlined by the American Heart Association/American College of Cardiology Foundation's secondary prevention guidelines for patients with heart failure.

American Heart Guidlines

STEMI Silver Quality

WakeMed Cary Hospital has been honored with the American Heart Association’s Mission: Lifeline® Referring Center- SILVER Level Recognition Award. To receive this distinction, WakeMed Cary Hospital consistently followed American Heart Association’s treatment guidelines for four consecutive quarters, meeting performance standards and measures to ensure STEMI, or heart attack, patients get the right care they need, as quickly as possible. Mission: Lifeline focuses on improving the system of care for these patients and, at the same time, improving care for all heart attack patients.

Mission Lifeline

 

    Rehabilitation    

CARF Accreditation

CARF accreditation demonstrates WakeMed's substantial conformance to the standards established by CARF. In order to qualify, awarded programs undergo a rigorous peer review process that evaluates patient outcomes for long-term and lasting success. Each of the programs were examined by a team of surveyors during an onsite inspection. Awarded programs are of the highest quality, measurable and accountable. Learn more about the WakeMed-specific CARF Accredited programs.

 

 

 

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