Contacting & Visiting Patients

3000 New Bern Avenue, Raleigh, NC 27610 | Map & Directions

Rehab Patient/Family Handbook:  Here you'll find important Rehab Hospital phone numbers, detailed hospital information, information on family education, discharge planning, an explanation of rehab words & terms, and much more pertaining to our rehabilitation services at WakeMed.

Visiting Hours

Visiting hours at WakeMed have been designed to compliment your rehabilitation program.  It is through visits from family and friends that you get encouragement and reinforcement for continued recovery. There may be times that you are not available for visitors because of your therapy schedule.

Because the therapy program cannot be interrupted, please have your visitors check with your nurse to determine the most convenient times for a visit. We do not restrict visitation, but generally the best times to visit are Monday through Friday after 4:00 p.m., and on weekends after noon.

We look forward to your family and friends involvement in your recovery, and welcome any suggestions that they may have regarding your rehabilitation stay.

Your Room

Your room is equipped with a telephone and television. Some rooms are shared, so you may have the company of a roommate. A limited number of private rooms are available for patients with special needs or whose medical condition may require privacy.

Mail and Flowers

Your mail and flowers will be delivered to your room each day.  Your mail should be addressed:

Your Name

WakeMed Rehab - (your room number)

P.O. Box 14465

Raleigh, NC 27620-4465

Telephone

You will have your own phone in your room. To make calls within the hospital, you do not need to dial the 350-prefix, simply the five digit extension number. If you need assistance, dial "08000" to reach the hospital operator. To make outside local calls, dial 9 + the local number. There is no charge for local calls. To make long distance calls, dial 9 and then you will need to use your calling card.

Smoking

WakeMed Health & Hospitals is a tobacco-free facility.  This initiative, which supports WakeMed's commitment to the promotion of health, prohibits the use of any tobacco products on all WakeMed campuses, facilities, and office space (including parking lots, sidewalks and other outside areas).  The tobacco-free policy applies to anyone at these facilities, including employees, volunteers, medical staff, vendors, patients and visitors.

Dining @ Raleigh Campus

Learn More about Dining Options at Raleigh Campus