In the past 3 months doc and his staff have been my saving grace. They are all wonderful. As a retired Healthcare provider, I would recommend him and his staff to any and everyone. Its hard to inpress me, but I am so impressed with the care and the understanding of my needs.
The people I interacted with from the front desk to the check-in person to the nurse to the doctor. All were phenomenal.
Doctor and staff was all wonderful
Dr Bovard was amazing. Great support from Bonnie and Tanya too!
I have enjoyed my entire process while working with Dr. Bovard and the entire staff. I’ve recommended many over to him!
Each team member helped me understand the different phases in this process. I really hope I can move forward with them.
Dr Bovard and his staff are always so friendly and care about my bariatric health. I'm so blessed to have come across such a wonderful bariatric doctor in Dr Bovard!
The entire experience from beginning visit to surgery to follow up visit was excellent
The care and concern for my well being has been excellent since my surgical procedure.
The entire team, including Dr. Bovard, are absolutely excellent. I am THRILLED with the results of my [ ] and while it has not been without some rough patches, I recommend them to every one that asks me about my return to a healthy weight. Why is that? Because there was never a time, a question, a clarification that I needed that wasn't dealt with not just in a timely, professional manner--it was dealt with that more nebulous "human touch" that so many doctors offices just DON'T have. I absolutely, positively could not have achieved this on my own and am SO grateful for the support, the information, the hand-holding and the encouragement that EVERY SINGLE TEAM MEMBER has shown me. Whatever you are paying them IS NOT enough.
They listen
The doctors hinest conversation regarding the process and mlnext steps.
The care from the team
The care and understanding at every level of the customer service process..
The staff definitely took the time to go over things in detail with me.
Communication was excellent:
It was a pleasure as always. Bonnie is so kind and wonderful to deal with starting the video call and Dr. Bovard was excellent and spent enough time with me, and Tanya is wonderful as well.
Everyone there have been so caring and understanding about me and my medical problems.
Receptionist is very helpful and friendly
Getting back to me in a fast pace on updates
Dr. Bovard and his staff have always been exceptionally friendly and have always made me feel supported through out this whole process .
Everything’s great thank you
Everything was great as it always is
Ease of access through mychart. Response timely and efficient.
Dr. Brovard is a great listener and has an open mind when it comes to you and your treatment choices.
My whole experience with Dr Bovard and his staff has been outstanding.
Support of doctor & staff
Just how hands and upbeat everybody was made me want to move forward in the process of having Bariatric surgery
Nurse Su was fantastic as well as the tech Taylor while I was in the hospital!
Let me preface this by saying I’m a nurse. We’re awful patients. Demanding, just enough knowledge to make us dangerous and unforgiving of deviance from what we perceive to be the right thing to do in any given situation. With that said, I love Doctor Bovard and his team enough that I have already sent several patients to him both by word of mouth and proof of results. He is FANTASTIC. His team is BEYOND COMPARE. Whatever you are paying them is NOT ENOUGH because they are the face you want for the continued success and growth of Wake Med.
Sr. Bovard is an excellent doctor. Very easy tot all to and positive about progress made! Made me feel very good about my resilts so far.
Good
Everybody and everything was great
The explanation and making sure I understand everything that will happen
The time taken to ensure my understanding of the upcoming testing and scheduling process was beyond excellent. I was made to feel understood and any concerns I may have had were clarified. Overall amazing experience.
The staff and doctor were great (friendly and helpful), the registration and check in process are so easy. I am very happy with Wake med.
Everything about this visit with Doctor Bovard was above and beyond excellent!!!! I would highly recommend him to my family and friends.
Dr Bovard and his staff are awesome.
Dr bovard is always wonderful
I have nothing but great things to say about all the staff I’ve interacted with from the beginning. But Dr. Bovard is the best! Very personable, knowledgeable, helpful and quick to resolve any concerns! I have recommended Wake Med Bariatric and his specifically to many people!
The whole experience, easy to find, open areas, nice waiting rooms. I loved the labs and X-ray right downstairs. Brilliant! 💜✨🙏🏼
The care that Dr Bovard and his team has always given has been outstanding. He answers any questions that I have and is always been very friendly and encouraging. He's the absolute best!!
Dr. Bovard is very nice and professional. Office manager is very poor at communicating and does not get back to you regarding billing questions or concerns. That part has been horrible over the last year, so I would not recommend this office to anyone
The timing and care was excellent 👌
Everyone has been outstanding
No, not in this visit, but rather when I actually had surgery. After the procedure Dr. Bovard noticed my blood pressure was staying rather low. During my many conversations with Dr. Bovard I always stressed to him the various situations I found myself in due to having factor 5 and being on the blood thinner [Rx]. After watching me in recovery and seeing that my blood pressure was still not coming up after an hour or so, Dr. Bovard that like you knew the problem and that I was []. I ended up spending one week in the hospital after []. During this visit, I finally had the chance to thank Dr. Bovard for listening to all the things I told him about my medical history and then knowing all that you know exactly what to do to get me in a stable state
Dr. Bovard and the staff are very professional and friendly. I've had a wonderful experience with my weight loss surgery both pre and post-op. I have been well taken care of throughout the process.
Courtesy and professionalism was above standard.
Dr. Bovard explained everything in great detail. He also answered my questions and listened to me as well.
Yes I love Dr Bovard and his team I thought I wasn't doing as well ..and after hearing him tell me I am doing very well made my day!!!!! I call him the man with the master plan because he help me accomplish a goal I never knew I could get to again
The doctor (Scott Bovard) was very personable and answered my questions.
Dr Scott Bovard and his staff were all very nice. Made you feel very relaxed and comforting.
The doctor is very handsome
Receptionist was super friendly & encouraging! All 3 ladies I came in contact with were friendly & provided excellent customer service.
Everything
I think the clinic overall is wonderful. I've never came in contact with anyone who wasn't caring and very good at communicating.
Very friendly staff, immediately greeted me, remembered my name.
Dr. Board has been amazing through my whole weight loss journey. He was understanding, attentive and kind. I have recommended him to everyone who asks about my weight loss experience.
Everything
Excellent communication
My experience from the beginning through now has been nothing but pleasant. Everyone that I have encountered through the process has been wonderful, kind and helpful.
Everything
Everything was great Mike no changes
Dr. Bovard !! Is an outstanding doctors !! He really restored my faith in my future and happiness of self love !! The one thing he said to me that’s been so motivating and assuring was “Your fine the way you are but this is just a little super power to get you where you see yourself to be “!!! That touched my heart because sometimes as women and we bare the children, we feel like no one sees us or want to see us so it can cause some insecurity!! But what he said to me is that no matter what ! I’m enough! And he is going to show me a way of completion and how to get to my goal of happy !! Now I’m not saying I don’t think I’m not gorgeous!! But sometimes that professional conversation and of real life talk matters so much !! So over all he is 100% amazing in my experience!! The customer service help needs a bit improvement on the professional interaction over the phone !! But Dr. Bovard is excellent!!
The whole process was wonderful
Everyone and everything was outstanding from entrance to exit.
Everything. I was never nervous, I was treated with the utmost care by staff. I can't say enough about Dr Bovard he is the best there is.
Not just on this visit but EVERY TIME Dr. Bovard and his team have proven they are beyond excellence.
Dr.Bovard is amazing and always helpful!
Dr Bovard and his team are great. They have supported and mentored me during this whole process
Dr. Scott Bouvard was really personable and knowledgeable
Explanation of the procedure
