Commitment to Quality
As a system, we are committed to providing the safest, highest quality care and reporting publicly on our performance. Each hospital in our system works to meet these goals by focusing on:
Safety
Our goal is to make your stay as safe and comfortable as possible — your health and safety are our top priority.
Quality
We strive to provide the right care to the right patient at the right time every time.
Patient Experience
Patients, family members, and visitors expect and deserve a high level of compassion, communication, respect and comfort.
Being an advocate for our patients' health also includes ensuring access to resources that promote informed decision-making.
In this section, you have ready access to quality and patient satisfaction data, information about what to expect from healthcare providers and tools to stay safe in the hospital.
- Awards & Accolades
- Compliments & Concerns
- Helpful Resources
- Nursing Quality Initiatives
- Our Clean, Healing Environment
- Patient Safety Toolkit
- Quality & Patient Satisfaction Data
WakeMed Patient & Family Advisory Council
Patients and families are the reason for everything we do. Our Patient and Family Advisory Council provides feedback and ideas to improve the experience of care at WakeMed.
We are looking for current and past WakeMed patients and family members of current or past WakeMed patients to join the Council and help make WakeMed an even better place to receive care. Learn more and apply today.