Totally satisfied with visit and time taken to be seen and standard of care
The registration desk medical assistant is excellent in her handling of patients. She is calm, caring and efficient. The entire clinical staff I encountered was very good in providing prompt and knowledgeable care! Great job by all the team!
Quality of care.
We are lucky to have the facilities that Wake Med offers
Yes, everyone that I came in contact with was very nice, caring and very Professional
Very polite and professional. Seemed very knowledgable and listened to me. I was very impressed by how quickly I was seen and how quickly my X-ray results were discussed with me. Super satisfied with the service provided. M.P.
Everything was great they listened and helped cure an issue that I was having and was deeply appreciated to be able to have them do it just by a walk-in.
Very professional and caring. Would prefer to have had appointment rather then sit in waiting room with walk ins as was there for recheck X-ray if fracture.
Professionalism, patience. and understanding.
Never saw the doc only a nurse and pa .
Determined my problem quickly and administered the appropriate treatment speedily and with care. A very good experience without having to wait and saved me a trip to Raleigh for the needed shot.
I really appreciated that the costs of things (brace and medicine) were clear before I agreed to them.
The check in staff person was friendly and very efficient. I appreciated her care and concern for me!!
The entire visit from check in to check out was so very warm and friendly.
The woman at the front desk was very pleasant & nice to talk to. She included my son in conversation..
Diagnosis and recovery directions
The speed at which I was taken in, seen by the X-ray tech, and then seen. The time spent with Mr. Garcia was not rushed. Scheduling was very quick.
Everything
Check-in process and follow-up appointments were quick and easy
I was seen quickly. Staff was courteous. Facicilty clean and organized.
The time spent there. Very sufficient
Everything was great! I was in and out in 30 minutes including an X-Ray and the doctor reading then and showing them to me. Great experience! Dr. Garcia was knowledgeable, reassuring, and polite.
All
Everything was very pleasing. Thank you very much!
His not feeling rushed and prompt diagnosis that gave me hope for recovery. His explanation about use of the Salonpas patches was spot on and they (or time) are working.
Everyone was fantastic, but the rad techs working that day were phenomenal. You can tell they work well together and have that camaderie. They did a great job of using humor to help calm down my nerves.
All staff were professional, understanding, and compassionate. WakeMed never dissapoints!
The wait time was at a minimum.
Did not have to wait long and staff was courteous.
Wake med is always first class
My balance was very poor when I came in due to followup on my broken ankle. They were very careful that I didn't fall or lose my balance.
Prompt, courteous, organized, overall excellent experience.
My follow up visit after the MRI was excellent. Melissa the PA explained everything to me in detailed about my MRI and plan of treatment. She was great.
Efficiency and promptness.
I appreciate them getting me in quickly to be seen
The punctuality, with which they saw me
The staff were knowledgeable and professional.
All the staff is friendly and knowledgeable
The carefulness from the medical staff to attend the patient.
Everyone was excellent and respectful of me and my injury
