Ms. Ellis made me feel comfortable, heard, seen, and well cared for.
Ms. Ellis was very professional and knowledgeable with all of my symptoms, questions and worries. She thoroughly investigated and provided the answers and medications that I’m sure will benefit my personal health.
Great care
The ease of checking in and the wait period was short.
Allgood
The staff were super friendly which is hard to find in a clinic nowadays and I got informed about everything as well as any questions I had got answered.
Care was great.
Overall visit, was very good.
The professionalism and courtesy of everyone at the facility
Both Amber Ellis and her clinical assistant Tee are a fantastic team! Everyone from registration/check in is spot on. I couldn’t be happier with the Wakemed practice I have chosen. I’m dealing with a new diagnosis and the new set of challenges and they make me feel that I can do it…like a warrior! Thank God for such great people!
The service was great and staff friendly.
Everyone was friendly and welcoming.
Amber does a great job listening and taking care of her patients-thank you!
Everything was Excellent!
Welcoming At registration window. PA Brittany was on topic. Amber [] and pleasant.
My mother went to this clinic and we always felt serves was excellent for her. Now it is my turn.
I have some issues that Amber is going to ensure I see specialists for and she will follow up.
Ms amber was very warm and welcoming. This was my first visit to this location as as a PCP and my first time coming to a doctor in quite a few years. She made me feel comfortable and I look forward to coming back to her in the future as I feel she is someone I could build rapport with!
Amber was good listener and caring
Ms. Amber is always friendly, concerned about the welfare of me and she always involves me in my health care. Every time I visit the doctors office in Fuquay-Varina the staff is great from registration, nurses, doctors and lab technicians.
The prompt service and not a long wait time
Everything
Thought Amber really took her time for my first visit with her.
Amber did a very good job taking the information and getting it in the system. The blood test I had was very complete and I am happy with the whole process. I am glad I finally decided to change from my old provider to WakeMed Fuquay. The decision was based on travel time through Cary and the nearness of your facility along with a couple of differences I had with some of my old provider's treatment decision, All that said I am happy with Amber's and Sarah's interactions, the blood test also went very well. I was used to going in early in the week then the doctor and I would discuss the findings at my appointment. I do find I like the MyChart and the way your providing the information.
Got checked in and taken to the exam room right on time and Amber came in right away
Everyone worked together in a smooth, efficient manner. My wait time was minimal. My labs were ordered immediately.
My wife and I get such a strong sense that Amber cares about us and will help us on every level. She is an amazing Young Lady and we are so thankful to have her as our Medical Guru. We love you Amber!!!!
The lab that did the bloodwork was very friendly and professional.
Seen in a timely manner, precautions taken by staff with the symtoms of potential Covid
Tomi was outstanding. I know that they were absolutely slammed, but she still had a smile on her face and a very good sense of humor. Dr. Ellis was very thoughtful in her questions and explained everything that she was doing. Outstanding level of care!
The entire video appointment with Amber Ellis was excellent.
Yes, the entire staff takes time and listens. Even if they could not solve my problems (I am old and crickety) feeling like I am heard it vital to healthcare.
Very well at listening and answers.
Amber showed kindness and concern. She was very orofessional
Explaining what is needed
It was the way a primary care facility should be. Nice people from the time I walked in to the time I left. Amber Ellis was a delight to be around. Very friendly and professional.
This was my first visit here, everything from my first phone call to the end of my appointment went smoothly. I was treated with respect, kindness and everything was explained in detail so I’d know what is needs to be done. Thank you
Great as always.
The entire visit from the moment I walked in the facility until I left the facility.
Friendly knowledgeable staff
The attention placed on being sure we received a timely post imaging review phone call, instead of solely relying on MyChart to convey results, was greatly appreciated.
Welcoming me was an exceptional experience. The nurse was kind and listened to me. Very impressed
Time spent establishing care was truly excellent
I was taken very well care of, as I alway's am. Alway's, Alway's, Alway's. There has never been a time when I went to this clinic that I was mis-treated. Starting at the front desk service . The medical staff are alway's friendly, willing to listen, letting me get involved with medical decision's.
Smart helpful folks. Much appreciated.
The way I was treated was very kind and they were very courteous
I was there for a sick visit and was able be seen the day I called in and was seen promptly.
Lloyd at check in took time to call me and get me in as soon as possible to address pain. Superb care from check in to check out
Front desk, lab and urgent care have been wonderful. The care received at urgent care has been exceptional. The doctors and NP listen to concerns and address them immediately. The care at the primary care was not outstanding. Amber does not take My concerns seriously and I had to go back twice to address the same concern which she didn't even treat the concern very well. I went to urgent care a few days later and within 36 hours I am all ready feeling better than I was a few days ago. I will be changing doctors immediately and hope for a better experience
Thank you Amber Ellis for your time and care.
Service ,medical care, medical advice was excellent as well.
Outstanding as usual!
Elsie who drew my blood. She got me first stick!
Access to lab and pharmacy.
She took her time to answer my questions and concerns
Amber Ellis has repeatedly provided me with excellent patient care. She is a good listener, takes the time to accurately assess the condition, and provides thorough and helpful responses to questions and concerns. She is gentle, soft-spoken, and easy to speak with--a very excellent health care provider. Medical Assistant Candy also was kind, thorough, and compassionate. I continue to be impressed with the overall quality of WakeMed medical services. From being able to get a prompt appointment for a pressing need through exam and treatment, I find staff to be professional, polite, and caring.
Good Communication from all the staff members.
I love my doctor
The experience and the team are WONDERFUL! We are so fortunate to have you in Fuquay !!!!
They were all very professional and caring.love the girl checking in fro new York.
She always listens carefully and is very kind to me.
Everything was OUTSTANDING. Just moved here from out of state the level of concern, commitment and overall care was absolutely a wonderful experience.
I came in for one concern but there was an underlying condition that I believe was still present. Amber took the time to listen, investigate and request necessary tests.
She take care verygood
My first visit. I like the doctor and staff.
Friendly staff
This was the first time that I met Amber. I found her to be very thorough. She listened to what I had to say. I didn’t feel rushed.
The staff did a good job.
The video call went well - this was my first time doing it. Ms. Ellis was on time and very helpful.
I appreciate Ms. Ellis’s quiet, calm manner. She made me feel relaxed.
Joe,PA
Your facility was very clean, the front desk personnel was very helpful and respectful. Ms. Ellis and her RN were very hospitable, easy to talk to, and extremely knowledgeable in all areas concerning my health aspects and recommendations going forward.
Great team. So thankful for the staff
Thank you for the care and concern you expressed to me.
From walking in to leaving it was a great experience again. From the greeting at the front desk to Tee and Amber all were pleasant professionals and I am glad I found this location earlier this year when I was not feeling well. Amber was very easy to speak with and she listened as I spoke. Highly recommend and I have done so already to my family as most of us have relocated here within the last year. Great staff you should be proud
Friendliness of the staff
Quick response to my call for help and referral to ER
Experienced wake Mede 👍👍
All aspects of visit from checking in, visiting with Ms. Ellis to checking out were excellent!
Just an all around great experience. I also appreciated the consideration regarding masking (I was wearing a mask, so the staff who worked with me did so as well).
I called office and requested appointment because of illness. I was given one within the hour and I appreciated the staff scheduling me so quickly on a Monday
I had a bad ear ache and she was careful to make it as painless as possible, she was very thorough as well
Ms. Ellis was very attentive to my situation and a kind person. Her comfort with general medical inquiries seemed quite high. She seems like an ideal primary care provider.
The time spent with me. I felt like I got the attention needed during the visit.
The whole process was so simple
Amber took the time to understand and evaluate me and explained what was happening and what I needed to do. She was excellent. Very pleasant and kind
Time spent with the patient.
Amber was great!
Amber Ellis NP, is kind, friendly and definitely listens to understand your problems and concerns. I really like her.
Overall assistance and patience with my questions and concerns. .
The Medical experience was great one of the best I have experienced in a long time.
Amber listened to me and all my concerns. She took my entire medical history and entire current state of my health to help me figure out what was happening.
I was quite sick and more than a little nervous since I had tested positive for []. By the end of our visit I felt reassured and a little more relaxed.
I am so grateful that I found this practice. Amber Ellis is excellent and so is her assistant Tee. They really listen and care. Best primary practice I’ve ever had!!
She took her time with me and did a great job looking at all my medical history.
EVERY THING!!
It was outstanding from the time I walked in until I walked out.
Everyone was kind and respectful
The waiting area was very clean and professional in appearance.
Every person in facility works as a team, from front desk to check out. Every person helps answer questions and is VERY happy to assist, thank you all, looking forward to seeing you on my next visit
They got me to my room very fast, and the staff were all very professional and nice. I felt really comfortable talking to Amber about my health issues.
She was kind and really listened to me
Listened to my concerns and let me know that there might be a change in medication.
Ms Ellis was very kind and concerned about my health.
I was able to get a much-needed prescription.
Great
Taking time to listen.
The wait time was short. The electronic pre-appointment forms and payment is excellent.
Caring and understanding
I really appreciate the listening skills they made me talk first
Great staff
The lab kiosks system was easy and quick.
Excellent customer service and knowledge of staff
I moved to Fuquay-Varina in January and needed a PCP right away. WakeMed was highly recommended and Amber was the first available WM provider taking new patients. In these few months, I have been very impressed with both the WakeMed system and facilities and Amber's care for me as a patient. Thank you very much!!!
Customer service was excellent
