Mr. Edens is great! He does a very thorough job and does not make you feel rushed at all. I am glad to have him for my primary care physician and will highly recommend him to others.
Staff attitude/respect for me/professionalism.
Everything.
I feel like I have the best doctor in the Raleigh area
I just want to say that Dr.crews is my rock when it comes to my health.
my experience with Crews is always great, he ask the questions that need to be asked and is always concerned about your well being.
Dr. Crews-Edens takes awesome care of my mother, so pleased with his care.
Crews spent so much time with me and I really appreciated it.
Dr Eden is a very polite caring dr
My Dr always goes above and beyond! As someone who has avoided primary care for over 10 years I have felt the need and want to continously check in with my Primary Dr. They have made the environment so friendly and welcoming for me to feel at home.
Crews is one of the brightest people practicing medicine right now, I can't even begin to say how happy I am for him to be my doctor!! Thank you for everything
Crews has outstanding knowledge, empathy, and communication skills.
Mr Edens is very responsive and respectful of my concerns. He is always very thorough.
Robert Crews Edens (Crews) is an excellent healthcare provider. I live 5 minutes away from the WakeMed Primary Care Facility in Fuquay Varina. When Crews took the job in downtown Raleigh, I chose to drive to downtown in order to keep Crews as my Primary Care Provider because my healthcare has been so well taken care of by Crews.
Check-in process was outstanding. The staff were very knowledgeable, helpful and professional. We travel almost 2 hours to come to WakeMed Primary because we value our relationship with and care received from Crews Edens. He is absolutely top-notch. I feel like a participant in my own healthcare because Crews Edens listens! He is genuinely interested in my health and very knowledgeable and kind.
EVERYONE WAS SO NICE
Dr Eden’s shows that he really cares about his patients. His rechecking of my blood pressure when my numbers seemed off shows his commitment.
Everyone and everything was super
I have come to trust and respect the level of care I receive from Mr. Edens. I’m in my sixties and feel more comfortable with him than I did with many doctors I’ve seen over the years. There is something quite genuine about him.
Crews was phenomenal in the time he took to conduct a thorough history and physical exam. He was engaged and provided excellent care. He involved me in every aspect of decision making and placed appropriate referrals.
Dr Crews has a fantastic bedside manner and is always very thorough, professional and knowledgeable!
Mr. Eden's patience is real and appreciated. This makes my health issues well handled.
My PA is extremely attentive and forward thinking. Always looking for ways to improve my health! He is so pleasant and makes me feel like he cares!
Cruz did a great job
Everyone
Mr. Eden’s was Very professional and thorough. I felt comfortable discussing my health care with him.
PA Edens was exceptional. He was very caring and I feel lucky to have found such a great PCP.
Friendly atmosphere
It the attitude and the way they respond in professional manner. Never had a bad experience..
V pleased with the care provided my provider. He is knowledgable, thorough, patient, and a great listener.
The staff is always excellent, wait times are nearly nonexistent, and I’ve never had a bad experience or felt uncomfortable at this location.
Dr. Cruz will go the extra mile! And that’s a rarity
From the time I walked in the door everyone is so friendly and helpful. Alice checked me in before I saw Crews.
Crews always explains well
I appreciated the welcoming sense of humor of the nurse who took charge of my care. She was so sweet. I also appreciated all the care given by Dr. Edens and the staff who were concerned for me during the visit that day.
Good listeners, very intelligent, and professional, and very courteous
The entire visit from scheduling, checkin, exam, and bloodwork was great! P.A. Crews Eden’s is the best primary care professional I have had in my [] years of like!
No not at all very good visit am very satisfied excellent
My husband and I see Crews as our primary health provider. We trust his clinical expertise, appreciate his kindness, and know he wants and will guide us to the best medical care.
That staff and the receptionist are awesome kind
I recently experienced the loss of both parents. Mr. Edens and every staff member expressed sincere kindness during my visit. They are always friendly and caring.
Everyone was so courteous and understanding and had very great listening skills. I felt important and that's why I love wake med downtown raleigh because everyone is so kind and caring
Dr Edens is the best! Thank you.
Everyone that I had contact with was absolutely amazing, professional, caring…top notch!!
Getting me scheduled in a timely manner. I was most impressed with time they took for my needs
I was well taken care of. Dr. Eden really took the time to understand the problem I was having and made a good plan to fix it.
The nurse who worked with me was especially wonderful. I came in stressed over personal issues and she helped me calm down so much that my blood pressure reading was in the acceptable range.
Crews was so kind and empathetic with the situation that I am going through right now. He really made me feel that he truly cares.
The way they showed care and how they were going to handle the appointment to be scheduled for other services
Everything was outstanding!!
He is very caring and great listener to the concerns you have.
Mr. Edens was excellent. He has a very nice demeaner about him. The entire staff there is always very nice.
Top notch staff and facility. Best in my 58 years and that is not an exaggeration. They truly care about their patients.
The entire service was excellent! Wonderful doctor!
They were nice and they helped you get more than anything you would expect
My care with Downtown Raleigh is always excellent.
I was worried about having my first physical after seeing Dr. [] for about a decade but I am extremely happy with Dr. Eden's professionalism and bedside manner. He explained things very detailed and seemed to genuinely care. I am extremely happy that I found him as my medical provider.
Crews is the best dr I have ever had.
The options available and hearing personal testimony about the medication made me feel more comfortable about it
PA Cruz is always provides stellar medical care and advisement. This visit I also had the pleasure of meeting Nurse Alice- keep her around!! She’s personable and a great addition to the clinic!
Dr Crews is an amazing care provider! Please don’t let him get away!
The caring of the staff and I am very satisfied with my doctor and I love when I am too come for a visit and I just want too say thanks
The entire staff is always very friendly and pleasant. Mr. Crews-Edens has always given me great care. After my appointments I always tell my family and friend how much I like seeing Mr. Crew-Edens and how great the staff is.
I love it when I am asked what I think about trying a new medicine and when I would like to.
Professional, caring and friendly staff.
Crews is the best
Mr Robert Edens is always caring listen to his patients. I live in Fuquay-Varina and takes me 45 mins to get to his office but I don't mind.i just wish that wakemed would provide physical examination for employment.
Dr.Robert is a awesome doctor and the staff and the front desk that check you in is so kind and loving 😘❤️
I like that I never have to wait long to be seen at the downtown clinic. Everyone there goes out of their way to be nice and they’re very patient when it comes to listening to their patients’s needs/concerns.
The PA that saw me when primary care on maternity leave.
Everyone I dealt with, from check in to check out was exceptional! I’m grateful to have such an amazing care team!!!
PA Crews was concerned that I was out of work and have no insurance coverage to help pay for my prescriptions and searched the internet to find the lowest cost so I could afford to pay out of pocket.
Crews-Edens always listens to my concerns and is very helpful, informative, and proactive in the health care he provides. Also, the staff especially the lab employees are very professional and friendly.
Crews is an excellent provider and delivers judgement-free care
The staff actually listen to you and aren’t in a rush to get to the next patient. I never have to wait long either.
Very please with visit.
Yes the prof- that the dr.hadhe took the time to really talk to me I appreciate that . Thank you so much
As always, a great visit in every way - from the front door through the entire visit - clean, efficient, seamless. I’ve been seeing Crews for several years and he is attentive and knowledgeable and I would not imagine going to anyone else!
The honest and sincere care of the ability to listen, and really provide quality health care.
The call went well!!!
Caring and attentiveness
Every visit with Crews is wonderful- he eases the anxiety surrounding healthcare visits and is such a wonderful listener. I truly feel like he cares about me as a patient and a person!
Crews is outstanding, understanding, and patient. I would recommend him to anyone!
The nurses were very friendly and Dr. Edens made me feel very listened to and cared about
Crews is an absolute jewel. Always courteous and listens. He makes suggestions and asks for my input.
Mr. Edens has been my primary care giver for several years. He is the most competent, available and concerned provider I have ever had. I would follow Mr. Eden wherever he works locally in the future (insurance permitting). In addition to the quality care, he is very responsive to questions I pose via mychart and is always willing to adjust his schedule if we feel there is a need for a visit sooner than his current schedule would allow. Mychart has become very useful too for me - please continue this trend. The staff at the raleigh office is competentm friendly and accommodating. The facility is nice and clean. I am glad that wakemed resolved its issues with partners that allow for lab work to be done onsite versus separate trip to Labcorp.
Crews talked to me more like a friend than a doctor. I used to see Dr K; he’s quite similar in the way he interacts with the patient, making the transition to a new provider AWESOME! I would recommend Crews to anyone! He took the time to hear me, answer my questions, and took my input to make medical decisions. It was a great appt!
Not at all ..!! Excellent team..!!
All was good
Listening to patients. Friendly staff and doctor. Very willing to help working with my schedule
Very attentive. Was very up to date on fasting vs. calorie restriction not only in losing weight but also insulin and insulin resistance.
PA Crews Eden is extremely knowledgeable, caring, and overall an excellent provider. Very pleased with his consult and recommendations.
All the staff were lovely. Very nice people from the front desk to the phlebotomist. Mr. Edens was respectful and attentive. Everyone answered all my questions and have been helpful after my visit as well. I'm very very pleased.
Everyone is just super nice and I don't feel like I wait very long compared to other doctors.
Crews and all the nurses and administrative assistants were very helpful. Thanks very much!!!
Mr. Crews was excellent. Friendly, easy to talk to, knowledgeable and informative without being judgmental or pushy.
I enjoy going to Edens. He’s shows compassion to his patients. The staff is always nice. The other doctors are kind also & show compassion as well.
Dr Edens is outstanding. Best doctor I’ve had. An asset to your organization
Went above and beyond to help me with my medical needs. Was a fantastic active listener.
I am [] years old and Crews is the best primary care provider I have ever had! We have lived in Raleigh 18 months and being a patient of Crews and the Wake Team has made things so much better!
They care
My primary care provider Crews-Edens is outstanding in every respect. I would recommend him to everyone.
Everything
I felt like he was very informed of my current situation, I had sent an email before the appointment with some information I wanted him to know before the appointment. He was very knowledgeable and recommended seeing a specialist. I would definitely recommend him to other people.
The overall visit
Crews always explains things well
Dr. Crews is a very thorough professional. He is a super listener and he communicates well and wery respectful. He has been instrumental in lowering my BP. He also has a gift of counseling.
Overall attentiveness and concern for my health was excellent.
Always outstanding with PA Crews he genuinely cares for his patients.
