The attention is Excelent
The doctor and the nurses.
Wait time was minimal.
First The individual that provided me with the best and most insightful medical care is a medical doctor and should be addressed as such in your survey Great visit from intake to discharge
Excellent communication skills
The whole visit was nothing but positive vibes. Dr. Gardner always soothes my anxiety, he genuinely cares and it shows. He is also very thorough and not once did he make me feel rushed or my feelings invalid, he truly listens and cares!
Friendliness of the staff and doctor was excellent, it shows they really care
It was all good and didn't wait anytime at all.
Dr. Gardner was thorough, attentive, knowledgeable, caring..everything a physician should be. Thank You!!!
Everything it’s ok people work there is really professional staff.
The person at the front desk that night was very warm & inviting. We had a great conversation while we waited to be called back.
Excellent carefully
He was concerned about my health
Dr Gardner's the only DR who listened to my concerns and genuinely seemed concerned at resolving it. There was no resolve to my visit in the emergency room and Dr Gardner insured long after business hours that I was still feeling well and understanding of what was happening to me. I enjoyed this doctor so much so that I am trying to see if he can be a PCP for my husband. This is the kind of doctor that patients want to see!
Excellent staff as always
Explaining everything they were going to takecare,test and the recommendation, incase.... and what really appreciated was that the dr. Told me if you don't get better call me.
Courteous, caring and compassionate about injury and procedure to repair wound.
This survey can't begin to credit the WakeMed employees. If upper management really cares, has at least 30 minutes to listen to my complements, please call me at []. [NAME]
Dr. Gardner was so knowledgeable and caring. He took the time to explain my condition and genuinely seemed concerned. I was so very pleased with him and every staff member I came in contact with.
Do garner and his demeanor
The nursing staff that assisted me was very concerned, with exceptional treatment and very accommodating to my needs. They did everything possible to keep me relaxed and calm until I was able to talk with the doctor. I was also very impressed with the years of service that Dr. Gardner has and treating and caring for patients. And will be returning if you need to..to see him again.
Dr. Gardner is the best internal medicine doctor I have ever encountered. He epitomizes the old time country doctor that truly cares about his patients and is willing to listen and work with the patient to figure out the best medical care. My husband and I will follow him wherever he goes.
I really liked Dr. Gardner but, I believe he is not stationed there permanently. The girl at the front that check you in and then the girl that does your vitals is super nice
Dr. Gardner and the entire staff are fantastic.
Dr. Gardner is the reason we goto WakeMed
Dr Gardner was excellent. I have not had such a caring and compassionate provider in over 10 years. I wish he could be my primary provider. I know if I were under his care, my health would indeed improve.
Everyone was so nice a knew their job. It worked like a well oiled machine. Quick in and a very thorough exam
Amazing and Caring Doctor, Highly Recomended
Entire process
Professionalism, informing, corteous, thorough... Thank You !
Dr.'s friendliness and treatment.
Very little wait time
Great service.
Dr. Gardner is one of the best doctors I have ever seen. Bedside manners was great. He is very thoughtful and explains medical issues in great detail. He is the best!
Dr. Nelson kind, gentle, speaking and listening to my needs
The service was excellent. I was seen promptly even though I was told they were behind. This was my 2nd visit with Dr Gardner and he is the best I have seen in years.
Provider and staff was excellent my very first visit
Bedside manner
Dr. Gardner's care was wonderful and we had a great conversation on economy and geography. Great visit
Excellent care and suture work especially in managing a kid in pain
The provider recognized that I had a rash and explain that it was caused by medication that I was taking. Immediately took me off the medication and prescribe a different medication.
Medical attinarion that they gave to me
Very good experience
Front desk greeting and sign in
EVERYTHING
Everything was good for me on my visit!
Knowledge of want the Dr. And the Nurse was doing to help me
From the time I called to make a appointment I was treated so kindly. I had several issues and they helped me work through it! Then I had Doctor Gardener and he was absolutely wonderful! He really took this time with me and I never felt rushed. Working in healthcare myself, I really appreciated everyone from Zebulon 365 and the compassion they had from me making the first phone call.
Communication with Dr and staff
Everything
Dr. Gardner is great! He cares, listens and takes his time with you.
The Dr. Was outstanding, He should be here for ever
Thanks for the recommendation of going straight to VA and get the CT scan if I would have been 4 hours late my [] and wasn't caught in time, because of Dr. Gardner's knowledge, VA Hospital doc said, my [], thank you so much for your exam and sending me there before that happened.
The person who took care of my Registration was above and beyond her duties, her Name is Carmen and she did a EXCELLENT JOB!!
The Dr and staff were fantastic. I was in distress and they were caring and made me feel at ease.
Dr Gardner was very concerned and went through any possibilities to cause me ti feel so bad and took great care of me along with explaining why,some symptoms are likely to fall under a mus diagnosis. I truly appreciate his,besides manner and lm starting to,feel alot better. Thanks for the team help with all,if my concerns.
I’ve never had a better experience with a physican. Dr Gardner was so thorough, thoughtful and listened to all of my concerns. He was very caring and so helpful in explaining my condition. I came for urgent care and left wanting to switch my primary care to him. I’ve recommended this practice to everyone since leaving. So impressed
Dr Gardner was awesome as an urgent care dr and I will be making him my primary care doctor
Dr. Gardner was great explaining to me about my medicine and it's side effects.
Dr. Gardner was patient and kind. He really seemed to care about my health care. I would recommend Dr. Gardner to any of my family or friends. He explained my [] to me and cholesterol issues. It was a very informative visit.
The speed with which I was seen when I arrived was outstanding.
The whole process was excellent. I got 9 stitches and the Dr and nurse took very good care of me and home care instructions were very clear.
Dr nelson and staff.
My experience was excellent. Dr Gardner was so thorough and so easy to talk to. I would highly recommend him to a friend. The entire staff were excellent as well!
Dr Donaldson is a great doctor and knows his job best.
Dr. Gardner’s relieving my clogged left ear was excellent.
All workers where friendly and compassionate
Everything was great
Dr Garner
Overall just a great team.
Dr. Garner
Dr. Gardner was amazing, for lack of a better word. He is arguably the first physician to listen to our issues in probably 3 years. My wife now has hope that she has been heard, and will be able to make progress in her treatment. Dr. Gardner gathered information comprehensively and gave us steps to take to gather further data in preparation for our next visit. Well worth the drive from Rocky Mount.
Listening ability and empathy
The lady at the front office was kind and polite, and took care of the questions I had. The nurse on duty was kind and polite, and reassured me of some questions I had during the visit. Overall, the ladies were great!
The nurses and doctors were excellent. Friendly, caring, prompt.
Doctor courtesy
Wonderful Doctor!
I appreciate Dr. Gardener's to listen to concerns and address my medical conditions. He was super kind and attentive to my needs.
Dr Gardener’s experience was appreciated. His knowledge proved to be valuable. He was pleasant, knowledgeable and concerned. His empathy is rare. Thanks for providing such a great provider.
More physicians like Dr Gardner would greatly benefit the medical system.
Dr Gardner was so kind, knowledgeable, compassionate and considerate. He was a welcome change in a sea of medical professionals who typically are rushed and seemingly disconnected on a personal level. My entire experience at this facility was surprisingly pleasant. The majority of the staff was pleasant and even friendly,;which sadly, is rare these days. Dr Gardner is an example to all doctors, new and old of what the standard of care should be. I hope your staff will take my words under serious consideration and use Dr Gardner as an example of the kind of physician all others should aspire to be. People go see a doctor when they are hurt, sad, scared, concerned, confused or in pain. A doctor that actually connects and shows genuine concern and is compassionate is sadly an enigma these days. Most physicians could only hope to rise to his level of care. I feel very fortunate and blessed to have stumbled upon him when I was in pain and frightened. He comforted me and put my mind at ease.
Dr Gardner and Sabrina were excellent
Outstanding, was the doctor!
I felt Dr. Gardner was attentive, knowledgeable, thorough and a great addition to your clinic!!! I only wish I could have him as my PRIMARY CARE doctor..but know he's just with you a few days/ week. But thoroughly would recommend him and his assistant..she was also terrific.
Everyone was very nice and helpful and cared why you were there.
Explaining my medications and how they work.
I was very pleased with Dr
The way the doctor explain to everything was very help
I felt like a person not a paycheck, that truly helping me came first!
Dr Gardner showed caring and compassion . I never felt rushed or not listened to. Gosh it was like the good old days, very refreshing!!!!
Dr Gardner was extremely helpful and the front desk staff friendly and welcoming.
From the moment I walked in and spoke to receptionist, very professional. The triage was excellent as well, and the doctor was excellent. Did a great job. Everything was explained to me, and the care was very professional. I would recommend this facility to anyone who needs medical care.
The time that Dr. Gardner spends with us is wonderful! He listens to us, as well as, ask questions and answers our questions in great detail. So glad we have him as our primary care phyisician.
I have already recommended this clinic and provider to several friends. I was impressed by his thoroughness and compassion
Doctor was very attentive to my concerns and needs
Dr. Gardner listened. He took the time to hear and understand my concerns. His exam was thorough and he’s very caring.
I love this location everyone is nice and friendly and the staff is there to treat my illness’s as needed
yes how they care about my daughtee
His time spent with me and him explaining my condition. Excellent care giver!!
wow!!!!! Dr Gardner was one of a kind physician. He made me so comfortable, spent time with me and answered all questions with necessary recommendation. I will wholeheartedly recommend Dr Gardner and the 365 clinic
Fantatic doctor
The doctor is amazing. He is so caring and understanding without judging
Great facility and medical team. Definitely changing providers.
Dr. Gardner was excellent! Very thorough and informative. Excellent bedside manner, and an absolute wealth of knowledge. I will be back to see him again!
Customers service outstanding. Dr.Gardner was so pleasant & thorough. Looking forward to my next visit.
Dr Gardner is an excellent doctor. He is very understanding of my concerns with medical care and emergency room. He is very precise and to the point without confusing you. I am very blessed to have had him as the doctor at the time I went. Even after I left he was always personally checking on my progress.
The experience was as good as it could be when seeking medical help. I was a walk in and registration was quick and easy.
Dr Nelson was very outstanding and understanding very good doctor
