The time and way Jennie took to explain things to me.
Listened to my concerns
It was all good.
Jennie is kind and caring. She is an excellent P.A. Jennie is exceptional.
Jennie made sure we understood the why of the meds and was helpful with dietary questions.
Yes. The friendly check-in staff.
The immediate response to a new EKG from my surgery was excellent.
Entire visit and staff
I was impressed with the thoroughness of Jennie’s knowledge as well as her ability to explain when answering questions.
I like Jennie's "matter of fact" style of communicating. She doesn't coddle me and my questionable excuses. She is someone I feel makes me accountable for adopting better habits. She is a gem.
Jennie was extremely friendly and knowlegable. She spent a long time with me, explaining everything in detail and answering every question I had. She really seemed to care. I've had many recent trips to WakeMed in Apex and Cary. Everyone I've dealt with has been exceptional.
Did not feel rushed.
Since this was my first visit to this facility and with this PA, everything was fine.
Very impressed by all employees. It must be a good place to work as all people I encountered were polite, relaxed & appeared happy.
Wait time and friendliness of the staff.
I hate these repetitive surveys. Only doing it because I love Jenny. If I had a problem I would say so.
Their kindness To Help Me‼️‼️👍
I have already recommended you to friends
very professional staff.
It was a very good follow up of a Emergency Room visit
She took time to discuss with me, did not seem rushed.
Prompt, detailed
They show that they care that makes me feel more at ease
The doctor's concern and calm patient attitude made me feel comfortable
Jennie, the PA, did an excellent job explaining how my nitro valve and the need to measure water vs other forms of liquids consumed. She was very helpful in answering any questions I had.
Jenny took so much time with me explaining and showing concern for how I was feeling. I'm very grateful!
Everything.
The teamwork among staff.
The staff there are great
Everyone very polite / knowledgeable
Jennie makes you feel like your health is very important and not like you are a number. She never rushes you. I have no negative feedback about my visit.
The time spent with me to answer my questions and explain my condition to me. I was very comfortable during the visit.
I’ve had excellent treatment during all my appointments with this team. Thank you
The whole staff Rocks.
Not outstanding, just good as expected.
Check in and check out staff was outstanding
PA listened to my concerns about reactions to medication and made appropriate changes.
All my questions were answered
The staff was very helpful and very kind.
I can't say enough positive things about the entire staff I come in contact with. Jennie is wonderful! She takes the time to explain in detail and in a manner I understand, any questions or concerns I have. She treats me with respect and kindness and concern. The front receptionist and the discharge receptionist are always friendly and Very efficient. The intake nurses have always been supportive and they listen to my responses to questions. Thanks for allowing my participation in this survey and my sincere thanks to the team at Wake Heart & Vascular.
Everything was great
The fact that I had lab work done immediately before my visit with the Dr.,and she has already seen it before I get in her office
The concern shown for the patient
Everything
Everything.!
The girls at the front desk and check out at the Apex office were outstanding. Very professional and very friendly.