The staff was thorough with the examination. They listened well and demonstrated concern and compassion regarding my injuries.
Mr DeLay was very professional yet friendly.
Friendly and caring
Jordan was great
Pleasant overall experience.
Very good communication and friendly professional care. If I should ever be in need again ,I would return for care there.Sincerely, [Patient's name]
Everyone did an outstanding job,,especially Dr de Lay
The facility was clean and the staff welcoming when I walked in without an appointment. I was seen quickly and cared for with friendly and caring staff/providers. I was so impressed with the staff and facility I am considering changing from my general practitioner to a provider at this location. I really appreciated their care and follow through on getting me feeling better.
Dr. Jordan was very attentive and kind.
The staff was professional and personable to their clients
eveything was easy and overall a pleasant experience
Doctor was so caring and thorough with his assessment
Dr. De Lay and the nursing staff were warm and friendly and listened to my concerns. Their care was thorough.
Jordan is wonderful. He is attentive and caring. I have confidence in him and in what he does. He is competent and thorough. I look forward to going there each time. Thank you so much for your outstanding care Jordan!
Very quick to be seen.
I love Wake Med Staff. Every Office is caring,kind, and love their job. This is the best place to receive medical care in North Carolina.
I just really appreciate Jordan. I was stressed and he delivers care with such compassion and kindness. I really appreciate his bedside manner
Everyone was great and caring. Very polite!
Everyone was great
I was in and out really fast. I arrived in last hour the clinic was open and the care was top notch
Technician who drew blood also outstanding skill and very kind. Dr Jordan was awesome
Positive and pleasant attitude provided by the staff
The nurse and doctor were excellent at what they did to take care of me. I was sick for almost 2 weeks before my visit with Dr. Jordan. He prescribed medication that helped heal my body within a week.
I sometimes feel I hold people to a different standard since I work for WakeMed. But I was blown away by the care I received! The provider, Jordan, spent so much time talking and explaining things to me. He took the time to address my concerns and symptoms. THANK YOU SO MUCH! You all made me feel cared for and like I mattered on a day where I felt horrible and could barely think straight.
All were very professional yet friendly.
Everyone was professional and treated me with respect.
I had already spoke to another doctor about this illness. They were so dismissive and rude to me. I decided to come to this urgent care because it's always been such a positive experience where I feel the doctors listen to be as a patient. They always validate how I'm feeling and show true sympathy and compassion. Thank you so much.
I thought the provider, the nurse, and the front reception were all great
Great service
I came in right before they were closing and they still decided to see me as a patient. I’m so very thankful. Thanks for being the wakeway!
Jordan Nicholas de Lay, PA-C listened to my condition and acted appropriately to get me the help I needed. Everyone in the office from the receptionist to the nurses couldn't have been better.
Very prompt, no waiting!
Reception and nurse were both extremely friendly and welcoming.
Me Delay was very attentive and understanding of my symptoms. He made me feel very comfortable and answered any questions I had.
The nurse was friendly
the overall experience was very acceptable
Front desk receptionist was so wonderful!
The PA was excellent.
I walked in without an appointment and was able to be seen right away - just my luck. my medical needs were seen to and quickly given the resources and options of treatment.
The entire staff was wonderful!!!
Dr Jordan listened to my concerns and worked with me to solve the problems in my examination
All the kindness and care I received was excellent with a call back as I requested with a concern I had The whole team was amazing and I really care about this, Jordan DeLoy was wonderful and patient and very understanding and I thank him so much and the whole office 5 STAR rating!!!!!!
All three people I interacted with treated me with the highest quality of care!
Dr Jordan is very caring and very in tune of your health and my plan of care. He listens to your general well being and suggests a solution. He works with his patients and their input. Staff is very friendly and professional.
Very happy with my visit and the staff.
My doctor was amazing along with the tech that took my vitals and blood
I was very pleased with everything from check in to treatment. Everyone was courteous and friendly. I had no real wait at any point. Overall, delighted I found this place.
My first visit but I was very pleased with everything.
Attentiveness to me and my symptoms.
The determination of the PA to check my oxygen levels and dispense the correct dosage of medication. Very intelligent and listened to everything I had to say about what was going on.
It’s very very good I am interested and like these stuffs. Good kindly,like us friendly express Overall I like and I gave 99.5%
Physician and nurse practitioner were excellent in treating and listening to patients
Dr. De Lay was amazing
I was greeted and assisted by all the members of your staff. And that night? No pain
He was not rushed and took time to know me
Very impressed with how fast I was attended to due the amount of stress and anxiety I was having. Very attentive,. I did not feel rushed . Love having this urgent care facility as my primary.
I walked in and didn't have to wait. I had 2 [] and had several contusions and was having pain in my elbow. Dr. Jordan did exrays and it wasn't broken, so Dr Jordan prescribed [Rx] and covered my elbow. So very much thankful. I love the urgent care on Glenwood Ave. Thank you Dr Jordan!
Professionalism and attention to details of the Care Giver, Mr. Jordan were outstanding.
I needed a refill and the dosage was incorrect. However, once I notified the staff it was corrected in a very short time. That's outstanding! One of my medications
The attention I received was excellent. My voice was heard, which was appreciated. Everyone was professional and respectful.
Didn't have to wait long. Pleased with time spent at facility.
Jordan explained everything in clear detail and showed personal investment in finding good solutions. Side-effects and tradeoffs were clearly outlined and options for moving forward were chosen with regard for my special circumstances.
Just a quick comfortable visit
Excellent service. Ease of appointment & politeness and service of staff.
Demeanor of all personnel was professional, personable and timely.
I felt like they heard and understood my issues and will be will ing to help with my healthcare needs
He explained my results and my options.
The doctor took his time and treated me with respect. He listened well
