The bedside manner of Dr. Reyes was very welcoming. She was attentive and professional.
Visit was timely and all performances went excellently.
Dr. Reyes always listens to my concerns and we are able to discuss best options. I always feel heard and well taken care of.
My first visit at WakeMed primary care, overall experience was great. I was seen right on time, Staff including front desk people were all friendly and caring.
The care about the patients.
Dr. Lucia is amazing !!!
Keep up the great work
Dr Reyes is always professional and she has compassion. She listens and involves me in my care.
Excellent experience with every member involved - registration, nurse and doctors. Wish all locations and doctors were this great !!!
Dr. Reyes took the time to discuss health and personal related situations going on in my life and not once did I feel rushed. Her compassion and professionalism is outstanding and has been the best Dr. hands down, that I’ve known.
Had she listened, she might have saved me a trip to the ER.
Dr. Reyes was courteous, professional, and friendly at the same time. Her bedtime manners were excellent.
I know I answered a lot of “excellent”, but I really did have a positive, pleasant experience.
Dr Reyes calmed my fears about the [] I was experiencing.
The care and listening to me for the Dr.Lucia Reyes
Dr. Reyes is an exceptional primary care physician and my daughter (who is also a patient)and I hope WakeMed will do whatever is necessary to retain her on staff.
My doctor Reyes and Maria the nurse. Excellent in every way.
Our primary care doctor that was a neighbor that we have been to for 20+ years . He retired & we didn’t feel welcome by the rest of his practice. We were really at loose ends. We both had orthopedic surgery at Wake Med this year and our physical therapist , Elizabeth [], recommended the general practice, so that is how we ended up with Dr. Reyes. But we were very concerned changing primary doctors at our age after so many years. After my visit with her I am totally pleased. She was very caring, took time to listen and I am very grateful that Wake Med had us schedule an appointment before our physical to review our issues, history and medications. Thank you Liz, Dr. Reyes, and Wake Med.
Dr. Reyes was fantastic! This was a new patient visit for my elderly mother, and Dr Reyes was very thorough, kind was not rushed and took the time to explain things thoroughly. We were very happy with our visit and with Dr Reyes’ care.
I love this practice and appreciated meeting one of Dr. []'s colleagues when she was OOO and I was hoping to be seen sooner. Dr. Reyes listened to my concerns and put worries at ease. Also, loved the ease of eCheck-In and front desk staff member who officially checked me in was very chatty and friendly. Was very pleased with overall experience. Thank you!
Overall visit
Dr. Reyes has EXCELLENT "bed-side" manner. I would be friends with her if we grew up together. She is by far the nicest physician I have ever had the pleasure of being seen by. Anyone seeking care needs to seek her - even if their visit is out-of-network. It's worth the self-pay. (luckily, she is in my network!)
I have recommended Dr.Reyes to many people. She is a great doctor and will forever be my gp.
The front desk, nurse, and doctor were all excellent.
Dr. Reyes is always very attentive and understanding. Never have any complaints when I leave about the service she provides.
Dr Reyes has excellent bedside manner and was gentle and informative during my Pap Smear.
The care and time that I was given was the best
Taking the time to listen well
Of course the doctor and nurses are excellent. But I’m amazed at helpful, knowledgeable, and friendly the desk staff is. They are patient and beyond just helpful in answering questions.
the doctor and nurses were caring concerned
Received call re: labs the next day. Dr. Reyes really took into consideration my desires for medications.
Dr. Reyes is a phenomenal doctor. Kind, caring and through. I have brought other family members to her and would recommend her to anyone. I do find the appointment scheduling to be difficult. Many specialists drs do not show up on my list but if I call in I can make an appointment with them.
Dr. Reyes is an outstanding provider. She listens carefully, provides sound advice all with extreme due care and sensitivity.
Dr. Reyes was incredibly kind and understanding when it came to helping me seek a second opinion after a poor experience with another WakeMed specialist. She is truly a gem!
Amazong service as usual! Dr. Reyes is the best! Grateful to have her in care of my wellness!
Dr. Reyes has a very pleasant demeanor and puts you at ease.
Everything was outstanding
Dr Reyes is amazing! Professional,caring,interested in me,super knowledgeable. She is a physician who actually seems to love her chosen profession. I am so glad I found her.
Time , caring and competency of the primary physician was amazing. really , every thing was perfect exceeded my expectation.
Dr Reyes.
Everyone was awesome very polite knowledgeable. They personifie they Wake way every time behaviors. I wish everyone in our system was like this staff.
Dr. Reyes took her time explaining the proper use of the medication I was prescribed by another doctor in the past. No one explained it before and I found out that’s why it wasn’t effective. She genuinely seemed like she cared.
Entire appointment went very well.
This survey reminded me that I did not send a comment about the visit I had with Dr [] in [DATE]. I visited the new location for the first time and was really impressed. It is so light and spacious comapred to the previous office. As always, Dr [] was so helpful and gave me an unhurried visit. She also took the time to explain a procedure I had elsewhere. I again had to visit the office on [DATE] and with Dr [] not being available, I was seen by Dr Reyes. Dr Reyes as well gave me amazingly attentive care and also called me at home to confirm how I should take my prescription. BOTH THESE DOCTORS ARE A CREDIT TO WAKE MED. The office may have changed but it is so nice to still see Tallie at the front desk!
Dr Reyes is one of the most competent, caring, and friendly providers I have ever met. I would recommend her to anyone looking for a PCP.
I was pleased about everything.
Not really.. honestly it was perfect in everything Thank you very much!
Professional but friendly. Easy to talk to about health care. Very happy they have Lab now!!!
Great experience. Dr. Reyes was fantastic.
Dr Reyes warmth
Ease of checking in
Dr. Reyes is the absolute best!
Friendly
Wake Med PC is ter best place ever!! I love everything about WakeMed! The personnel is EXCELLENT!!!!
Dr Reyes shows caring and compassion
Dr. Reyes is one of the best doctors I have had the pleasure of working with to maintain and improve my health. I would recommend her to anyone needing a caring, consistent approach to medical care.
Dr. Reyes is an outstanding doctor that cares about her patients.
My previous doctor left and I got transferred to Dr. Reyes. She was very caring and very detailed about her goals for me as a patient and care. You can see she really cares and take time making sure you understand everything.
Staff friendly and doctor taken time explaining my concerns. Excellent experience..
Everything was outstanding. I love Dr.Reyes she is very detailed and caring.
Dr. Reyes really makes me feel comfortable. She listens and really explains the why of my care.
It was very good and excellent..
Dr. Reyes
Dr. Reyes' bedside manner, care, and thorough exam. She really listens and is very knowledgeable.
The staff were excellent and Dr Reyes was amazing we need more doctors like her in our hospitals snd clinics as primary doctors.
Dr Reyes was excellent and so was the nurse (can’t remember his name). Great listeners and compassionate
Dr. Reyes spent a lot of time with me, talking with me about my health. She wasn't rushed at all and that's something I haven't experienced with other doctors. I'm very glad that I chose her as my primary care physician.
I don’t usually rate excellent but Dr Reyes deserves the rating. Thank you!
The two ladies at registration were very friendly and welcoming
Dr. Reyes is the best PCP I’ve experienced. She is knowledgeable, caring and professional.
Dr. Reyes is a lovely warm beautiful woman inside and out and I thank God for her as my doctor and hope she is for a long time to come. I believe she will help me and my needs and be a blessing to my health and heart and life.
My entire experience with Wakemed primary care was very professional and I felt a strong sense of care by all involved.
The staff were great. Sometimes you go to a Docs office you can feel uptight, with everyone using their Wakeway everyone behaviors made me feel my relaxed.
I love Dr Reyes attention to detail and her whole person approach to treating her patients. Everyone I tell about how she's taking care of my needs, physical, mental, and emotional has been very impressed with the care I receive by her.
She is by far the best primary car physician I have had..comes prepared and is genuinely interested even when the patient is a [] ..don't let her go
Dr. Reyes' bedside manner and attention to detail were superb. She made me feel instantly comfortable; she understood and answered my questions to my satisfaction. She was thorough, yet did not rush.
The medical techs or assistants are good.
