FRENDLY
My questions are always answered and explain to me
Always the same. She is a great listener, kind, gives advice and suggestions where needed. It is always a calming experience and I never leave the office with unanswered concerns or questions.
I feel like a valued patient when I have office visits! Always have their attention and concern.
She very thorough, understanding and caring! Very professional.
Immediate and expert care, testing, and instructions.
The ability to ask the doctor questions via Mychart
Through leaving my voice message, nurse contacted back and I could get medication. I appreciate a lot.
the staff was friendly, the process was quick. I have zero complaints.
Everything was outstanding. Always kind to me❤️
Staff was very welcoming!
Dr Madan is an outstanding and caring physician. I am so glad to have her as my physician.
Dr. Ragini was very helpful with my sinus condition and recommendations. She was also understanding when the video connection kept getting dropped on my end. Seems that if you receive a call during a video visit the app is interrupted - so possible recommendations to patient in the future would be to put there phone in do not disturb mode.
Service and professionalism are always outstanding.
Service and professionalism are always outstanding.
Dr Madan and staff were very helpful
Everything was great as usual.
Dr. Madan has been my PCP for a long time. I have full trust and confidence in her.
Dr. Madan is always professional and caring and an excellent communicator. She listens without judgement and manages to provide important healthcare information in a kind and effective manner. Quite simply: I love Dr. Madan … wish I’d found her sooner.
Was very understanding and explained each problem I had with a solution…..Dr Madan is very caring and understanding!
Empathetic patient care
Overall visit is good. Been a longtime patient of Dr & Wake Med.
Dr Madan is always outstanding! I followed her from another practice and I found her very informative caring and understanding! I dread the day that she retires! She will be hard for me to replace! 🤗
Ease of scheduling
The waiting time was fast .
Dr. Madan was willing to discuss different options for medications.
Location
DR. Madan is exceptionally attentive & caring
The nurse/drs assistant was very kind and understanding..
Cleanliness of the facility , courtesy, friendliness of the staff are outstanding Thanks!
Dr Madon is always very good at asking questions giving advice And caring
Dr. Madan is always thorough. I also received my semi-annual injection during this visit.
Yes, the time giving with care of Questions Dr. Madan is a person who takes in the whole person to understand where they are coming from and it’s not what they are saying but what the are not, she gets to the not, that is the sign of a Great Doctor…. Very Special person.
The team is, and has always been, caring, professional, well informed. They take the time to answer questions and address any concerns without making one feel rushed. They take the time to get to know you and ensure the best course of action.
I think the shuskas on some of the desks are cute!
Very welcoming attention at reception and great care from staff and Dr. Madan.
I have to come to office so she can renew my routin meds. according to Dr and office in order for me to have my yearly medication .
Reviewed My Chart with me and offered excellent feedback.
My nurse was really nice and personable. Dr. Madan was kind and approachable.
Compassion shown by entire stall but especially Dr. Madan during very stressful period.
The overall atmosphere of the office staff and the doctor working as a team.
Dr. Madan’s explanation of my recent imaging as well as the impact of steroids on my [].
Her interest and care.
Dr. Madan is caring, shows concern and listens.
Thanks for the great care & service I received from Dr. Madan, she is my go to Doctor
All went smoothly from registration thru checkout.
Prompt and friendly.
Dr.madan listens and answers all my questions
Typical visit with Dr. Madan, Anything can be discussed and she always responds with kinds and is thorough.
So kind, friendly and encouraging.
The MA student was very good. She was personable and thorough. I appreciated her!
It was my first time having one of my exams done and I was very nervous. Dr. Nadan was very kind and a team of nurses came in to help out. The nurses were very friendly and uplifting. The whole team of women made me laugh and feel comfortable.
The entire team from physician to front desk was really great.
Addressing and correcting the appointment initially made with wrong doctor. Is was corrected and resolved within 24 hours
all
New issues with my health were quickly identified with clear observations of what to expect.
Dr Madan is always very caring.
No, all my visits are outstanding
Dr Madan is a calm, thorough practitioner. I like her as my PCP because she genuinely cares, she goes the extra mile and instills a great deal of confidence.
Dr Madan is a very caring doctor and has feelings for her patients. I have recommended others to her.
Dr. Madan is a wonderful, caring doctor.
The entire staff in Dr. Madan's office are very professional and caring.
Dr. Madan doesn't seem rushed and she takes time to answer questions.
Everything
I made the appointment through the portal, which is very convenient way to book an appointment.
The entire staff are fantastic.
overall care for their patients
This visit was my pre-surgery visit, Dr Madan answered all of my questions - she is very easy to talk to as always
Caring
Dr. Madan has been my PCP for many years. I have full trust in her and her staff. I am very happy with the medical treatment I receive from Dr. Madan and her team.
Dr Madan has helped me recover from two painful problems! I really like her!!!
Never feel rushed there, and no question is unimportant.
I was impressed with the way the office is still vigilant about Covid protections. I have allergies and when I answered yes to having a sore throat, they immediately put be in a room and had me finish filling out forms in there
All aspects of my visit were very good. Dr. Madan is always patient, encouraging, and compassionate. She is motivating as well as inspiring.
Dr. Madan was filling in for Dr. []. She did a good job of researching recent histor.
The nurse who accompanied me in to the exam room and took my vitals was very good at making me feel at ease and did a good job getting information from me. He was caring, kind and welcoming. I'm sorry that I don't remember his name. The folks at the reception desk are also always very welcoming.
I liked that Lawrence (I think that’s right) took time doing blood pressure and other measurements. My blood pressure often goes up if things seem rushed.
Excellent patient care by the entire staff
ENTIRE VISIT
Dr Madan was very emphatic & she listens well to all my concerns.
Everyone and everything involved during the visit was professional and professionally accomplished.
Dr Madan is an excellent Dr. She is extremely personable and I feel super comfortable with her! She takes extra time when needed and Ive always felt like a priority even though I know she has other patients waiting! Top notch!
The bloodwork done downstairs after my appointment with Dr. Madam, was superb!!! Very efficient n drew blood without issue even though I have thin veins
Thanks, I always get answers to questions and her explanation and answers I understand …Just a great doctor 👩⚕️ and person!
Not really..nice clean place..we're Ok with everything..
The 1 person at front desk
Dr Madan was very very good at listening to my health history and letting me know about what I should continue to do.
No,Everything are Excellent Thanks a lot !!!
Everyone was just great!
Dr. Madan has treated us for almost 20 years. Always takes the time to listen and answers all questions. If are blood tests are abnormal she is quick to make changes to our medications. Great doctor with excellent bed side manners.
I drive a distance and it would be much easier to go to a wakemed doctor where I live. However, the entire team and especially Dr. Madan make it almost impossible to go anywhere else. They set a level of excellence that should be the level that all your offices aspire to obtain. I am [] years old and have seen all levels olf service. Dr. Madan and Apex are the best.
At my age I don't remember names easily however Dr. Madan PA was friendly
Reception was very efficient
The care and concern to the patient.
I always enjoy my visits with Dr. Madan. She’s very thorough and easy to talk to!
Great thorough doctor.
Always caring and good service
Updated information
Doing a excellent job
Kindness by all
Dr. Madan is consistently very pleasant and helpful.
everything
The sweet ME! I needed to have the doctor explain the results of the three x-rays that were taken as the results in My Chart were confusing and concerning.
Customer Service
Very personal and knowing my situation with my Life!
I was very impressed by her awareness of my test results from another provider and how she offered feedback in coordination with her plan of care.
Service
Everything overall was good
Doctor answering all my questions.
She understanding an willing to work with you about your life.
Every person from the front desk to the doctor was friendly and helpful. I’m especially thankful for Dr Madan’s careful consideration of the whole individual in her approach and not just a single issue.
The staff is always great. The office is very well organized and they all work great together.
I have known Dr. Madan for 25 years. She always takes the time to understand and listen to my concerns
i had no issues during my appointment.
The staff was very friendly and accommodating. The nurse assistant who took my vitals was very personable and professional.
Dr. Madan has an outstanding beside manner and great listening skills. She is a rare find in a doctor these days.
Yes staff were polite
Everything was awesome
I have been seeing dr madden since 2006, she’s always been very nice and helpful! She always had my best interest in mind!!
Dr. Madan is very personable and easy to talk with about any issues.
Dr. Madan really impressed me by advocating on my behalf when I was having issues with an outside pharmacy. She was very helpful.
Great doctor- caring.
I was in and out within 45 minutes
Dr. Madan was accommodating.
The staff was pleasant and professional.
