Prompt response. No excessive waiting
The PA listening to my concerns.
They always take great care of me
Ryan took time to go over my CT scan and explained the blood work and CT results thoroughly.
My Appoinment with Dr Collins Was excellencr
Impression of the staff was outstanding the atmosphere was just wonderful.
Everything was routine.
Very satisfied
Outstanding friendliness and efficiency at reception. No wait time. Outstanding medical assistant—she taught me how to warm my usually cold fingers prior to taking my O2 Sat. She was friendly and excellent. Mr. Ryan Collins was friendly and empathetic and demonstrated knowledge of my condition and he discussed treatment options as well as listening carefully to my questions. I am very impressed.
Everything was outstanding from check in to check out!!
Ryan’s attention to details is unmatched. He provided clear explanations for every question I had.
everuything
Valerie the infusion nurse is always prompt professional, and kind
every thing was first rate [Patient's name]
The care team: the infusion nurse and the PA were excellent
Ryan is awesome at every visit!
Ryan is very professional.
Ryan is exceptional and Wake Med needs to take care and ensure they do not lose him to another clinic.
The entire staff is courteous and professional
The care. Concern and all done in timely manner was greatly appreciated
Everyone was great and helpful and pleasant.
Mr Collins was exceptional which is to say his attitude, expertise, and patient care sets a standard way above most medical professionals. Well done!
The performance of the bone marrow procedure was excellent.
My nurse for treatment, Michael, is outstanding.
I have never had any concerns that were not aswered
Ryan is very attentive to patient concerns. My exam was very thorough and I did not feel rushed. He provided insight for my pain and explained the reasons for my symptoms which no one has previously mentioned or considered for months. I felt good knowing why I was having the symptoms and how he proposed to address it.
All the staff members from the check-in desk to Mr. Collins were excellent.
The front desk staff was very helpful and kind
Everyone is there to help and feel important
Great over all knowledge he gave Me of what answers we were looking for after blood work and exam
He listens and quickly got me the treatment I so desperately needed
PA’s professional manner.
Ryan Collins promptly ordered specific tests so I could schedule procedures this month.
Appointment was on time, which is a rarity for physicians.
Not at this time, but I am pleased with the process.
From check in to check out everything was great and Ryan is an exceptional PA!!
They let me do a retest on my blood when I did not trust the results.
Ryan, PA is amazing Provider. His attention to detail is refreshing.
Everyone was so kind. I felt all my concerns were addressed and that I was well cared for during this visit.
Appreciated the time and careful attention given to my description of symptoms/history. Then the sense of urgency for additional testing and action was reassuring.
I have always had excellent service and care from Waverly.
I have never felt rushed by Ryan. He takes care to give his patients the proper attention and care.
Customer Service
When I was checking in the staff person made sure she pronounced my name correctly
I have been going there for now 4 1/2 years for follow up care after my chemotherapy and all the care I get is excellent
I could not ask for a more caring and understanding staff. The nurses are amazing! You never have to wait as you are seen on your appointment time.
Very professional and friendly and caring
Staff makes you feel welcomed and comfortable. Professional, yet friendly.
Nicole is a godsend.Her care, explanation and compassion is bar none.She’s a credit Wakemed Cancer Care and to the nursing profession
The new office building is beautiful.
Explaining test result and how I can improve at home
The nurses who did the IV
Overall professionalism courtesy and care
Dr. Collins was very informative concerning the options of my care and follow up visits. He understood clearly my concerns of following more closely a medical condition and immediately addressed that with scheduling more frequent testing.
The treatments that I receive from Mike are thoroughly explained and Ryan is very precise with his direction. Great team
Always a pleasant experience!
The ability to address all my concerns about [] testing and taking care of it for me.
The time in and out was quite good. The labs process was easy. The scheduling process worked well.
They were very punctual and professional.
Communication and very attentive
Receptionist was extremely helpful in faxing orders for test and notifying me that had been done. I'm sorry I can't remember her name
No my visit was past perfect ! I was very impressed with the entire staff! Thank you ! I feel like I am in the right place !
Very responsive and great care
The entire visit from start to finish. Thank you 😊
Ryan made very sure that both my wife and I clearly understood the treatment and the relatively confusing medication schedule. He has taken great care of us from his first day while at Waverly.
Team approach by Dr. Graham. Time allowed for questions.
I feel like they get me in and start in a timely manner… So when I have a four hour session, it’s nice to start on time.
Ryan has always been excellent. I was an ER nurse for 42 years and I recognize exceptional and Ryan is an awesome PA.
