Dr.'s. Attentiveness to the patient!
The time that doctor stephen took to explain everything to me about my health issues
I had an appt. with Dr. Boateng to go over my records from my last visit with Dr. [ ] who retired. Dr. Boateng willl be my new doctor now that Dr. [ ] is no longer in practice...he was my surgeon who put a stent in my heart Dec. [ ]. I liked Dr. Boateng very much and feel very comfortable in his presence so I'm very happy I had an opportunity to meet him and go over my medical history with him. He's set up an echo cardiogram to be done in the near future to update my heart history since I had some minor issues from the last one done.
I am pleased that the wait was not long
Friendly, attentive staff
Dr. Boateng was able to share his thoughts in terms a layman could understand. He is a credit to your facility.-:) [Date]
Professional
Helping me by giving me the time & level of explanation necessary to help manage my own health was extremely important to me. And he did it without seeming rushed. He is even a nice guy!
Dr's time spent listening and responding to questions. Dr. B has excellent communications skills and knowledge of his area of expertise.
The entire staff & facility were outstanding
The doctor is very good...
Excellent staff and doctor.
Excellent communication skills displayed by Dr. Boateng and his use of the technology to record office notes impressive!
Efficiency, response to questions, very clean facilities, minimal waiting time.
Dr was great
Not really. The staff , nurses not doctor was particularly engaging. Just routine which is fine, but, no one seemed overly friendly etc.
He made me feel heard. I trusted him immediately. I have seen other Cardiologist and they didn’t spend the time like he did to help me understand. I see him again soon. Very impressed.
I think the entire staff is outstanding.
My dr 👏👏👏
Dr. Boateng was thorough and thoughtful in his review of my medical history and choice of treatment. I really appreciated his professionalism.
Dr. Boateng was patient, knowledgeable, polite and respectful. It was obvious that he cared about my overall health and well being. I usually have “white coat” BP. I was at ease from the time that I entered the facility until the time that I left. I’m a very satisfied patient.
Everything was outstanding. Every person I encountered was very nice and kind and helpful! Don’t change anything.
Clarity of all explanations.
I called my son who knows my meds and he and the doctor worked together great. It was an excellent visit. I have to do two labs before I see him in [DATE]!
Everyone in the office were courteous and made me feel like a priority. They listened to my concerns and addressed them in a professional manner.
Dr. Boateng has been great to communicate with us and answer our questions even when he was traveling over Christmas break. He has been very thorough in making sure he explained everything well and has taken extra steps to find pictures etc to explain the heart issue.
Caring
Thoroughness testing and explanation
When I had a question regarding an upcoming stress test, Dr Boateng called me personally to describe and explain the procedure.
Great explanation regarding the heart condition I have, results of the ekg, etc
Dr. Boateng's explanation of dietary recommendations was particularly helpful and appreciated.
Prompt response time. friendliness of Doctor and cardiology staff.
Nursing staff was excellent in capturing information and explaining the EKG testing.
It is always great at WakeMed. Exceptional health care and world-class facilities.
The whole visit was good!
Dr. Boetang’s attentiveness. His care & deminor.
All areas of care was excellent as well as the staff. Returning to your facility will be ideal and grateful.. Thanks for a job well done!!!
Dr Boateng is truly a caring Dr and very professional. I love him!!!
I was in and out quickly. Everyone was friendly and helpful.
Dr. Boateng was kind, thorough and took time to go over my recent echocardiogram and medical history. I never felt rushed and felt he gave me his undivided attention. I was very pleased with his care and would highly recommend him to anyone.
The respect with which I was treated.
Wake med app is an excellent tool 🔧. Read my medical history from Virginia cardiologist. Recorded the visit concerning notes and recommendations.
The doctor was kind and attentive, with excellent care shown for my needs.
Overall it was an excellent experience. I appreciate their help and expertise.
his bedside manner
The Dr was so nice and sweet. Listened to me, explained to me what was necessary to make me better. I LOVED his personality and he was excellent as a Dr and I won’t mind going back to him as often as he wants me too and I need to go back.
Dr. Boateng was caring and knowledgeable about what I was experiencing. He made needed adjustments to my medication and recommended further testing. He was thorough and accurate in his notes about my visit.
Dr Boateng was very personable, informative, and answered all questions thoroughly. No complaints whatsoever.
The Care, Concern, Clarity and Time given to the patient.
In scheduling my test in office instead of the hospital
The overall care from the moment I walked in the door. This facility is new, but the care team and Dr. Boateng felt relaxed and comfortable and as if I’d been a patient there for years. Dr. Boateng called me personally to give me test results from lab work. His nurse and office staff are professional, but kind and caring, and so is he. I’m more than confident that I’m in extremely capable hands during my appointments.
Dr Boateng, the nurse and the reception staff (both check in and check out) All were outstanding, helpful and would highly recommend
My Doctor, was amazing explaining what I need to do to get back to where I need to be.
Explaining the results
All the staff were superb. Friendly, caring, made me feel like a person rather than just another patient.
They treated me in a timely manner and were interested in my comfort.
The office staff and Dr. Boateng are assets to WakeMed. Since my arrival to North Carolina 7 years ago, I can now conclude that I have found the best Doctors at WakeMed.
Excellent manner on contact…I would highly recommend physicaan. The most caring and compasiomat I have ever visited…ever.
Courtesy
Efficiency from reception to examination room.
quick and easy
Love the Dr. ability to listen and communicate in away I could understand.
The Dr. was very patient and took the time to explain everything.