Surgical Schedulers' Toolkit
We appreciate you choosing WakeMed for your surgical cases. This toolkit has been created to help you navigate the scheduling patient registration process. We hope you find the information easy to access and use.
Direct Phone Numbers:
- Raleigh/North PAT Clinic: 919-350-4129
- Cary PAT Clinic: 919-350-2437
Direct Fax Numbers:
- Raleigh Campus: 919-350-7554
- Cary Hospital: 919-350-2285
- North Hospital: 919-350-6892
Contact Us
If you have questions or need additional information, please call OR Scheduling:
Financial Clearance Alert (as of February 2025)
No known portal/payor issues at this time
WakeMed remains out of network with the following MAP plans:
- Humana (contract terminated October 31, 2023 – excludes State Health Plan for Retirees)
- Cigna (contract terminated December 31, 2024)
Surgery Scheduling Resources
Access More Surgery Scheduling ResourcesRegistration & Financial Information Resources
View Financial Clearance Tip Sheet. Review more information about insurance verification/authorization. Questions and Concerns regarding insurance verification/authorization Careline: 919-350-2273, Option 1 for surgery | ![]() |
Insurance We Accept
WakeMed contracts with a wide variety of managed care plans and insurance companies, while also participating in the government programs of Medicare and Medicaid. Learn more about the insurance plans that are currently accepted at WakeMed's facilities & physician practices.