Benefits
WakeMed provides a comprehensive package of benefits and services to help employees:
- Meet their personal needs throughout employment.
- Provide for personal or family illness, death or disability
- Plan and prepare for retirement
View the 2024 Benefits Handbook.
For information about specific eligibility and enrollment requirements or to obtain applications, contact the Benefits Department at 919-350-8143 or refer to the Benefits policies or handbook.
Follow the links below to access the websites of each of our benefit vendors:
- Medical Plan: Contigo Health
- Dental Plan: United Concordia
- Vision Plan: EyeMed
- Flexible Spending Accounts: Optum Financial
- Retirement Savings Plan: Fidelity
- Prescription Benefit Provider: OptumRx
- Accident, Critical Illness and Hospital Indemnity Insurance: VOYA
WakeMed Preferred Network
WakeMed is proud to offer employees a preferred level of benefit coverage including reduced copays, coinsurance and deductibles for providers in the WakeMed Preferred Network:
- WakeMed services provided at any of our in- and outpatient locations
- All WakeMed Physician Practices locations
- WakeMed’s joint venture facilities (Capital City Surgery Center, Holly Springs Surgery Center, etc.).
See page 10 of the 2024 Benefits handbook for details.
To see what network a provider is in, use the Contigo Health WakeMed online provider directory (login required).
Transparency in Coverage Machine-Readable Files
The Transparency in Coverage final rules issued by the Centers for Medicare & Medicaid Services (CMS) require group health plans and health insurance issuers to disclose certain pricing information via machine-readable files. Please click here to view WakeMed Health & Hospitals’ machine-readable files.