Benefits

Open Enrollment 2025

Open Enrollment is your annual opportunity to make changes to your benefits for the coming calendar year. All employees are strongly encouraged to complete the Open Enrollment process in The HUB.  This is an excellent time to review your benefits and retirement contributions, update beneficiaries and make any other necessary changes. Remember, there are limited opportunities to make changes to your benefits outside of Open Enrollment. In-depth information about benefits is included in the 2025 Benefits Guide, it is available on MyWakeMed (Employee Essentials, Employee Benefits).

• Virtual Benefits Fair: We will be hosting a Virtual Benefits Fair, allowing you to learn all about our benefit vendors from your office, your mobile device or the comfort of home. Visit the Virtual Benefits Fair.  

WakeMed provides a comprehensive package of benefits and services to help employees:

• Meet their personal needs throughout employment.
• Provide for personal or family illness, death or disability
• Plan and prepare for retirement

View the 2024 Benefits Handbook.

For information about specific eligibility and enrollment requirements or to obtain applications, contact the Benefits Department at 919-350-8143 or refer to the Benefits policies or handbook.

Follow the links below to access the websites of each of our benefit vendors:

• Medical Plan: Contigo Health
• Dental Plan: United Concordia
• Vision Plan: EyeMed
• Flexible Spending Accounts: Optum Financial
• Retirement Savings Plan: Fidelity
• Prescription Benefit Provider: OptumRx
• Accident, Critical Illness and Hospital Indemnity Insurance: VOYA

WakeMed Preferred Network

WakeMed is proud to offer employees a preferred level of benefit coverage including reduced copays, coinsurance and deductibles for providers in the WakeMed Preferred Network:

• WakeMed services provided at any of our in- and outpatient locations
• All WakeMed Physician Practices locations
• WakeMed’s joint venture facilities (Capital City Surgery Center, Holly Springs Surgery Center, etc.).

See page 10 of the 2024 Benefits handbook for details.

To see what network a provider is in, use the  Contigo Health WakeMed online provider directory  (login required).

Transparency in Coverage Machine-Readable Files

The Transparency in Coverage final rules issued by the Centers for Medicare & Medicaid Services (CMS) require group health plans and health insurance issuers to disclose certain pricing information via machine-readable files. Please click here to view WakeMed Health & Hospitals’ machine-readable files.